Northwest Human Services is a non-profit leader in providing advocacy, quality healthcare and social services in Marion and Polk counties since 1970. We are a mission focused organization providing compassionate and professional medical, dental, psychiatry, mental health, and wraparound services for those in our community who need it most - uninsured individuals, families, the homeless, and migrant workers. As a Community Health Center we value a culture of equity, diverse perspectives, and life experiences. Our organization embraces innovation, collaboration, and work-life harmony.

BILLING SPECIALIST

Location: West Salem Clinic | 1233 Edgewater NW, Salem OR 97304 (Not a remote position)

Status: Full-time, Monday - Friday

YOUR ROLE: As one of our friendly, courteous, and highly productive Billing Department staff, you will monitor insurance billing for patients at our Clinic and other programs to ensure accurate and timely claims processing. High attention to detail is required as you review patient insurance information, correct and adjust patient accounts, and apply appropriate ICD-10 and CPT codes.

SPECIFIC DUTIES:

• Performs billing functions for all medical patients including charge and payment entry, applying sliding discounts, correcting and/or adjusting patients' accounts, refunds and submitting third-party insurance claims.
• Appropriately applies ICD-10 and CPT codes.
• Handles insurance billing problems of patients including contacting insurance company and/or patient; assists the reception staff with insurance questions.
• Produces reports in the practice management system that shows patient status, encounter reconciliation and program participation.
• Effectively communicates in a variety of ways; phone, computer memo, email, talking in person, legible handwriting, etc.

QUALIFICATIONS:

• High school graduate or equivalent.
• Strong interpersonal relation skills and the ability to work efficiently, responsibly and independently in a in a fast-paced environment.
• Understanding of accounting principles as they pertain to charges, adjustments, and payments.
• Previous experience preferred. 
• Bilingual English/Spanish preferred.

SUMMARY OF BENEFITS: Our Agency strives to provide a benefits program that is comprehensive and competitive within our industry.

• Competitive Salary
• Comprehensive Health Plans: Dental and Vision
• Flex Spending Account
• Group Life: Short-Term & Long-Term Disability 100% paid by employer
• 403(b) retirement plan with 3% employer match
• 10 hours of monthly Paid Time Off based on FTE
• 7½ paid holidays each year 2 paid floating holiday
• Continuing Education Plan
• Employee Healthy Living Program

TO APPLY:

If you are interested in joining a team that makes a difference in the lives of many, apply online at: Employment (northwesthumanservices.org)

For more information, contact the HR/Recruiting Department at: HR@nwhumanservices.org | 503.588.5828

All candidates who receive a written offer of employment will be required to undergo a criminal records check.

Equal Opportunity Employer | We celebrate diversity and are committed to creating an inclusive environment for all employees.