We are currently seeking a full-time Patient Care Coordinator/Front Office Administrator for our cosmetic dental practice in Craig, Colorado. This position requires a highly motivated team member with a strong grasp of customer service skills. The right candidate will exhibit professional behaviors and problem solving skills. Must be willing to cover certain clinical aspects within the practice when/as needed (cross train)

Most importantly: He or she must be patient, understanding and act as a pleasant and welcoming presence in the office.

Responsibilities and Duties

Under the direction of management, this position will be responsible for assuring that the needs of the practice & patients are met as it relates to their job description.
An example of responsibilities include:

• Participate in day-to-day operations of dental office.
• Open and close dental office according to office protocol set by management.
• Work under the direction of the Office Manager in maintaining the internal business operations.
• Assisting management in assuring the practice’s compliance with federal, state and safety regulations.
• Implementing marketing strategies as directed by management.
• Working respectfully and cooperatively with management, staff, patients, and vendors; handling escalated patient and team issues as needed.
• Answer and respond to telephone calls with professionalism.
• Greet and welcome patients and visitors to the practice.
• Confirm appointments.
• Submit treatment plans for predetermination of benefits.
• Present treatment options to patients.
• Assist management in tasks related to accounts receivable and receiving.
• Crosstrain in the basic clinical aspects of the practice.
• And any other administrative delegations made by management.

Competitive Compensation/Benefit Package. Merit based raises.

Please send cover letter, resume and salary/benefit requirements to dr.voyich@gmail.com.