9 Patient Service Rep Jobs in Downers Grove, IL
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North American Dental Group is Hiring a Patient Service Rep Near Downers Grove, IL
Overview
Grove Dental Associates - Downers Grove, IL
Patient Service Representative
Join Us in Transforming the Dental Experience
Imagine being able to work with a group that strives to make a difference in the everyday lives of individuals. At NADG, we use our individuality and expertise to work with our partnered dental offices and ensure that every practice is able to focus on what they do best—providing best in class patient care. Our guiding principle is empathy, and it allows us to focus on the big picture of what our work is all about: putting every patient first, every visit.
Do you have the drive and passion for helping others improve the dental field in the way that we do? Come join our team— assist us in pioneering a new culture of dentistry.
Hours of Operation
Hours & Days vary
Working 5 days and getting 40 hours
"Some Saturdays" required - with day off during the week
No Sundays
Qualifications
The Skills We’re Looking for
As an ever-growing dental service organization, we are looking for team members with previous experience and impressive qualifications. These include…
- High School diploma or equivalent.
- Minimum 2 years’ experience in a customer service or call center environment.
- The ability to identify and resolve issues with a sense of urgency while maintaining patient confidentiality.
- Excellent interpersonal, communication, and telephone skills establishing positive relationships.
- A stable employment history (no more than 4 employers in the last 10 years) and history of consistent attendance.
- Dependability, flexibility, and commitment to providing exceptional service for patients.
Benefits Await!
We take pride in our ability to give our team members all the benefits they deserve. This is why we offer…
- A comprehensive benefits package including 401k
- Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us
- Constant opportunities for career growth and continuing education
- A professional and flexible atmosphere that allows for freedom and individuality – enabling our team to always strive to do what’s best for the patient
Ready to Join Our Team?
- Our team isn’t just looking for good members, we’re looking for the best of the best and are ready to welcome the perfect candidate to this position. NADG is constantly growing, and we want you to join us on our mission. Stop searching for jobs – apply today and start your career.
- If you are professional and organized yet outgoing, flexible, and energetic, you’ll fit right in.
- Our team is full of individuals with different skills and personalities, but each is willing to go the extra mile for our patients while communicating well with our team. If this sounds relatable, then there’s a spot for you at our practice. We’re excited to hear from you!
Equal Opportunity Employer
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.
Responsibilities
The Role You’ll Fill at NADG
Our Patient Service Center is expanding! As a member of our team, you will…
- Cooperate with patients when receiving a high volume of inbound calls in order to resolve any questions or concerns and work towards timely solutions.
- Exhibit understanding when scheduling patients at our practices and working with them to collect payments on any outstanding accounts.
- Frequently utilize a computer system to track, gather information, and troubleshoot the issues raised by our patients.
- Comfortably make outbound phone calls in order to update patients and other team members or to obtain needed/missing information from them.
Job Summary
Full Time
Ambulatory Healthcare Services
$35k-43k (estimate)
07/14/2022
11/14/2023
nadentalgroup.com
WEST LAFAYETTE, IN
1,000 - 3,000
2008
Private
DR DANIEL KRUEGER
$50M - $200M
Ambulatory Healthcare Services
Related Companies
About North American Dental Group
NADG is a provider of facilities, equipment and management support services to dental practices.
The job skills required for Patient Service Rep include Customer Service, Scheduling, Interpersonal Communication, Call Center, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Service Rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Service Rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Service Rep positions, which can be used as a reference in future career path planning. As a Patient Service Rep, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Rep. You can explore the career advancement for a Patient Service Rep below and select your interested title to get hiring information.
If you are interested in becoming a Patient Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Service Rep job description and responsibilities
Patient service representative explains policies and procedures to patients and refers them to the proper services.
03/13/2022: Brownsville, TX
Coordinated and provided clerical and support activities within a multidisciplinary, patient care unit to facilitate the daily patient flow.
01/28/2022: Modesto, CA
Explain policies, procedures, or services to patients using medical or administrative knowledge.
12/29/2021: Sarasota, FL
Patient Service Representatives’ (PSRs) are responsible for performing a variety of daily office functions for a multi-physician hospital outpatient practice.
02/06/2022: Rock Island, IL
Patient confidentiality must remain a primary concern.
03/15/2022: Tuscaloosa, AL
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Service Rep jobs
A patient service representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.
03/18/2022: Miami, FL
A patient service representative works at the front desk of a hospital, clinic, or similar healthcare facility and provides customer support.
02/20/2022: Allentown, PA
Many of the tasks that are required of a patient service representative will be dependent upon strong computer skills.
03/19/2022: Toledo, OH
Patient service specialists should maintain a systematic referral log to correlate patient referrals to other specialists.
01/07/2022: Rapid City, SD
Preparing patient admission and discharge documentation.
03/08/2022: Queens Village, NY
Step 3: View the best colleges and universities for Patient Service Rep.
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