Senior Technical Writer

Responsibilities

At Noblis and Noblis ESI, we have excellent teams of smart, collaborative, and proactive experts and professionals. We are actively seeking to identify personnel to join our team of talented professionals who possess the experience, vision, commitment, and integrity to successfully support the strategic goals of the Department of Homeland Security (DHS) Science and Technology Directorate (S&T) Office of Science and Engineering (OSE).

 

DHS S&T was established by Congress to provide innovative scientific and technical solutions to the nation's homeland security challenges. The Office of Science and Engineering (OSE) within S&T, provides science and engineering expertise to enhance critical capabilities that keep our Homeland secure. The office, and its five component divisions, supports the Homeland Security Enterprise technical expertise, analysis, and knowledge products that impact the entire investment lifecycle, from requirements to innovations and operations. The mission of OSE is to “strengthen homeland security operations and acquisition effectiveness through technical expertise, analysis, and knowledge products.” 

 

New teammates will support these efforts, as well as augment our existing team working on rapidly developing technology in response to evolving threats. The Office of Science and Engineering supports the development and transition of solution approaches, technologies, and knowledge products in support of DHS Component customers including U.S. Coast Guard (USCG), Transportation Security Administration (TSA), Customs and Border Protection (CBP), U.S. Secret Service, the Federal Emergency Management Agency (FEMA), Immigration and Customs Enforcement (ICE), the Cybersecurity and Infrastructure Security Agency (CISA), Federal, State, Local Tribal and Territorial (FSLTT) first responders, and the larger Homeland Security Enterprise (HSE).

Responsibilities may include, but are not limited to:

• Developing communication strategies, plans, and outreach.
• Serving as a communications liaison to S&T’s COD.
• Identifying and drafting internal messaging documents, articles, etc.
• Coordinating publication of documents with the respective program offices, maintaining records of cleared documents and those in progress.
• Making content updates to sites including the internal SharePoint. 
• Originating new or refining draft briefings, posters, newsletters, websites, fact sheets, user manuals, training materials, white papers, and other communications devices in accordance with prevailing DHS polices, templates, and guidance.
• Supporting content management on social media networks and platforms such as Facebook, Instagram, Twitter, and YouTube. 
• Selecting photographs, drawings, sketches, diagrams, and charts to illustrate material. Developing routine graphics and editing more complex graphics.
• Organizing material and writing descriptive copy according to establish standards regarding order, clarity, conciseness, style, and terminology
• Reviewing documents for grammar and punctuation and consistency with the organization’s style and format.
• Performing analyses to identify current and future potential communication channels; identify target audiences; define internal and external perceptions; and identify strengths, weaknesses, and opportunities in those areas.
• Sending and tracking correspondence with clients, speakers, participants, and sponsors/exhibitors.
• Organizing/coordinating/attending meetings, discussions, and seminars.
• Deploying tactics to engage and openly exchange of information with key individuals and organizations across the stakeholder spectrum.
• Conducting outreach and providing responses that promote continued communications with internal stakeholders.
• Assessing, developing, and implementing methods to improve current communications tools internally.
• Identifying and recommending potential metrics to track to demonstrate trends and status.
• Providing technical writing support and deciphering directions provided on scripted storyboards, specifications, etc.
• Translating technical information into clear, readable documents to be used by technical and non-technical personnel.
• Meeting with Subject Matter Experts (SMEs) to gather information related to document development and revision.

Qualifications

REQUIRED QUALIFICATIONS:

• BA/BS and 10 years of relevant experience or MA/MS and 5 years of relevant experience.
• Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information.
• Applicants selected must be eligible to receive DHS Suitability.

 

DESIRED QUALIFICATIONS:

• Demonstrated strong technical writing, copy editing, and proofreading skills, targeting both technical and non-technical audiences.
• Demonstrated experience writing concise and clear copy according to established standards.
• Experience utilizing Drupal to manage online content.
• Strong interpersonal skills to establish effective working relationships.
• Experience and proficiency working with MS Office (Word, Project, Excel, and PowerPoint) and collaboration sites (MS SharePoint and Teams).
• Possess expertise in standard graphic tools such as Adobe Photoshop and other specialty tools within the area of expertise.
• Excellent written and oral communication skills as well as organizational skills.
• Ability to work on multiple projects which includes prioritizing, tracking, attention to detail, follow-up, and follow-through to project completion.
• Flexibility/adaptability to work in a fast-paced environment as well as creativity to propose new ideas to enhance communication products.
• Experience providing consistent and clear communication with all levels of the government, including leadership.
• Experience developing communications materials for publication, internet, strategic initiatives, user manuals, training materials, white papers, reports, etc.
• Experience in designing, implementing, and managing/executing strategic communication plans, initiatives, and campaigns.
• Knowledge and experience with print and electronic media campaigns.

Security Clearance and DHS Suitability are preferred.

Client Engagement

· Learn about the Noblis business development lifecycle, processes, tools, and account structure · Contribute specialized domain or technical content to proposal sections or client white papers · Build a productive relationship with your client and understand their structure and goals

Overview

At Noblis we recognize and reward your contributions, provide you with growth opportunities, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category. We encourage you to learn more about our total benefits by visiting the Benefits page on our Careers site.

 

Salary at Noblis is determined by various factors, including but not limited to, the combination of education, certifications, knowledge, skills, competencies, and experience, internal and external equity, location, and clearance level, as well as contract-specific affordability and organizational requirements and applicable employment laws. The projected compensation range for this position is provided within the posting and are based on full time status. Part time staff receive a prorated salary based on regularly scheduled hours. The estimated minimum and maximum displayed represents the broadest range for this position (inclusive of high geographic and high clearance requirements), and is just one component of Noblis’ total compensation package for employees.

 

Noblis and our wholly owned subsidiaries, Noblis ESI, and Noblis MSD tackle the nation's toughest problems and apply advanced solutions to our clients' most critical missions. We bring the best of scientific thought, management, and engineering expertise together in an environment of independence and objectivity to deliver enduring impact on federal missions. Noblis works with a wide range of government clients in the defense, intelligence and federal civil sectors. Learn more at Noblis -About Us

 

Why work at a Noblis company?

Our employees find greater meaning in their work and balance the other things in life that matter to them. Our people are our greatest asset. They are exceptionally skilled, knowledgeable, team-oriented, and mission-driven individuals who want to do work that matters and benefits the public. Noblis has won numerous workplace awards. Noblis maintains a drug-free workplace.

 

Noblis is an Equal Opportunity Employer. Employment decisions are made without regard to race (as well as because of or on the basis of traits historically associated with race, including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, pregnancy, childbirth, lactation and related medical conditions, genetic factors, military/veteran status, or other characteristics protected by law.

 

Noblis is committed to the full inclusion of all qualified individuals. As part of this commitment, Noblis will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact employee-relations@noblis.org.

Salary : $72,800 - $127,400