1 Desktop Support Job in Gloucester, MA
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Nlb Tech is Hiring a Desktop Support Near Gloucester, MA
· 1-2 years of service desk and/or deskside experience.
· Strong problem solving, critical thinking, and customer service skills.
· Provide excellent verbal and written communications skills.
· Work in a fast-paced environment, able to adapt to frequent changes.
· Basic technical knowledge of network and PC hardware, including hands-on troubleshooting.
· Excellent interpersonal and communication skills; ability to interact effectively with others.
· Maintain a high level of responsiveness, communication, and professionalism.
· Ability to multi-task and adapt to changes quickly
· Ability to establish and maintain a professional relationship internal and external contacts.
· Experience with Windows Operating Systems
· Experience with cloud-based software solutions.
· Experience with Desktop Remote Control tools (Bomgar, LogmeIn, etc.)
· Knowledge and experience with ticketing systems (Service Now, Salesforce, and Remedy).
· Understanding of support tools, techniques, and how technology is used to provide support.
Job Type: Contract
Pay: $50,000.00 - $55,000.00 per year
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Santa Clara, CA 95050: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
Job Summary
Contractor
$57k-73k (estimate)
02/04/2023
03/04/2023
The job skills required for Desktop Support include Customer Service, Service Desk, Problem Solving, Operating System, Written Communication, Planning, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support positions, which can be used as a reference in future career path planning. As a Desktop Support, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support. You can explore the career advancement for a Desktop Support below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support job description and responsibilities
Desktop support usually works on a break-fix model where support services are rendered as and when needed.
01/31/2022: Norfolk, VA
With desktop support, technicians access the affected machine directly, working through a virtual chat or telephone line to coordinate with the end-user.
03/04/2022: Bangor, ME
They often deal with clients who are having trouble with their systems, which can frustrate customers.
03/20/2022: Houston, TX
Responsibility includes installing and maintaining hardware and computer peripherals.
02/26/2022: Cedar Rapids, IA
Installing and upgrading operating systems and computer software.
03/30/2022: Atlanta, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support jobs
Validate & approve VPN access for all remote users.
02/06/2022: Bloomington, IN
Resolve hardware and network connectivity issues timely and accurately.
01/25/2022: Springfield, OH
Ensure desktop computers interconnection seamlessly with diverse system keeping in mind for compatibility factors.
03/01/2022: Pittsburgh, PA
Monitor day to day computer performance.
03/05/2022: Bismarck, ND
Understand the customer’s grasp of technology.
02/06/2022: Jacksonville, FL
Step 3: View the best colleges and universities for Desktop Support.
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