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Data Scientist
NICE Chicago, IL
$78k-96k (estimate)
Full Time | Durable Manufacturing 2 Months Ago
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NICE is Hiring a Data Scientist Near Chicago, IL

At NICE-Mattersight, Data Scientists serve as subject matter experts on the application of statistics and machine learning in NICE-Mattersight products. Data Scientists conduct research, create internal and external software products, and execute and fine-tune existing methodology.
At NICE-Mattersight, we help our clients improve their customer experience. When customers call in, our Enlighten AI Routing product matches customers with the best representative available. As a Data Scientist, you will be working on machine learning solutions that identify who the best representative is for a given caller. NICE-Mattersight’s vast store of interaction information, including call transcripts and customer behavior data, provides a fruitful dataset for the data science team. This role provides ample opportunity to flex and improve your optimization and customer segmentation skills.
Frankly put, Machine Learning & AI is exploding. That explosion is presenting all kinds of interesting avenues for our business, which is allowing our teams to grow professionally, technically, and personally. This is exciting technology in an exciting space & we want YOU to join us on this adventure. If you want to grow and contribute in ways you didn’t expect, contact us today.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Explore high-level, undefined ideas and business problems using structured and unstructured data
  • Develop product offerings through careful consideration of business value and data analysis
  • Improve internal processes and tools to increase efficiency
  • Spur future product innovation
  • Manipulate and analyze complex, high-volume, high-dimensionality data from varying sources
  • Analyze, report, and present on findings and behavioral trends
  • Drive the collection of new data and the refinement of existing data sources
REQUIRED EXPERIENCE AND ABILITIES
  • 3 years of data science work experience
  • Degree with a concentration in a quantitative discipline
  • Advanced knowledge of statistics
  • Advanced knowledge with a variety of Machine Learning algorithms
  • Strong competence in R
  • Familiarity with relational databases and query languages (e.g. MSSQL)
  • Strong verbal and written communication skills, listening skills, and effective presentation skills
  • Ability to impress internal teams and positively influence third-party partners and customers
NICE TO HAVES
  • Experience in developing and deploying predictive model pipelines
  • Expertise with Big Data technologies (e.g. PySpark)
  • Experience with package development
  • Past participation in a formal research setting
  • Experience as a part of a software organization
WHO IS NICE-MATTERSIGHT
Have you ever spoken with someone and felt as though you just clicked? The magical feeling you get is the result of a personality connection. NICE-Mattersight creates that feeling every day, in call centers and companies around the world, through a unique suite of enterprise software solutions.
We have analyzed over a billion interactions for leading healthcare, travel and hospitality, financial, insurance, tech, telecom, utilities and other clients, and built more than 10 million (and counting) behavioral algorithms that leverage a world-renowned personality model. The resulting products help employees and customers have smoother, faster, more productive conversations with each other—in short, better chemistry.


BE YOU

We are all different and that is powerful. Variability fuels our business and unites our work. It teaches us that strength lies in differences. To see what matters is our culture, and our culture starts with you.

Your different perspectives inspire us to be better. Your diversity fosters creativity and accelerates our innovation. Your unique skills and abilities make us stand out. Your background and experiences help us reach our full potential.

We are committed to a workplace that is increasingly diverse and inclusive, so be your best you.


WHAT YOU CAN EXPECT

NICE-Mattersight values diversity amongst its employees. Employees from all levels of experience and backgrounds are mingled together and are encouraged to learn about projects others are working on. NICE-Mattersight’s Chicago office fosters teamwork as well as self-motivation.

Studies have shown that certain groups are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. Our top priority is finding the best candidate for the job and if you are interested in this position, we encourage you to apply even if you don’t believe you meet every one of the qualifications described

Sponsorship currently not offered

NICE Systems is an Equal Opportunity/Affirmative Action Employer, M/F/D/V.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Durable Manufacturing

SALARY

$78k-96k (estimate)

POST DATE

01/26/2023

EXPIRATION DATE

12/30/2023

WEBSITE

niceforyou.com

HEADQUARTERS

KENT, WA

SIZE

500 - 1,000

FOUNDED

1993

CEO

DAVIDE PESCA

REVENUE

$5M - $10M

INDUSTRY

Durable Manufacturing

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The job skills required for Data Scientist include Data Science, Machine Learning, Algorithms, Data Analysis, Futures, Big Data, etc. Having related job skills and expertise will give you an advantage when applying to be a Data Scientist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Data Scientist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Data Scientist positions, which can be used as a reference in future career path planning. As a Data Scientist, it can be promoted into senior positions as a Data Scientist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Data Scientist. You can explore the career advancement for a Data Scientist below and select your interested title to get hiring information.

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If you are interested in becoming a Data Scientist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Data Scientist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Data Scientist job description and responsibilities

Data scientists work closely with business stakeholders to understand their goals and determine how data can be used to achieve those goals.

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Data scientists are meant to use their technology and social science skills to develop different trends and manage data wisely.

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A data scientist develops software to structure the raw data.

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Data scientist will need to meet with their business stakeholders early and often to ensure that they are on the same page about the goals and deliverables of the project.

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Data scientists may spend some of their time working on ad hoc data requests, but these types of requests should only take up a small portion of their time.

02/01/2022: Peoria, IL

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Data Scientist jobs

Analyzing data from multiple angles and searching for trends that could reveal problems or opportunities.

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Data scientists lay a solid foundation to help perform all kinds of analysis.

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Data scientists are also expected to have stronger software engineering skills that data analysts.

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Business analysts are focused on reporting, just like data analysts.

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A data scientist should understand the assumptions that need to be met for each statistical test.

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Step 3: View the best colleges and universities for Data Scientist.

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