FirstBank Southwest is Hiring a Title Company & Escrow Assistant Near Amarillo, TX

Responsibilities:

Job Summary:  Responsible for supporting and assisting title company staff.  As well as assisting with intake of title orders and assisting with escrow closings. 

Education/Experience:  A minimum of the following education/experience is required:

• High School Diploma/GED and 3 years’ experience in administrative work.

Job Specific Responsibilities:

• Answers the telephone, takes concise messages, and writes down orders for title insurance.
• Assists in marketing the title company.
• Orders title insurance and abstracts.
• Assists customers, as needed.
• Orders surveys and tax certificates.
• Prepares and sends opening letters and “thank you” acknowledgements to all parties.
• Opens refinance orders.
• Performs all tasks of the Escrow receptionist.
• Prepares transmittals to underwriters.
• Assists Closer/Escrow Officer with final policy disbursement.
• Participates in an on-going comprehensive training program to maintain awareness of compliance regulations; complies with operating controls and procedures.
• Other duties as assigned.

Additional Responsibilities if qualified or upon receiving training:

• Receives earnest money and contracts; opens guaranty files in Ramquest.
• Examines title and prepares title commitments.
• Orders title commitments and distribute to all parties.
• Orders and updates payoff/assumption statements as requested.
• Prepares receipts for all funds received from customers and/or lenders.
• Orders wire transfers and provide wiring instruction.
• Clears title requirements.
• Prepares loan packages for return to lender.
• Prepares documents for recording in different counties.
• Prepares both loan and owners' policies and mails out.

Required Technical Knowledge: 

• General computer skills
• Microsoft Office, specifically Word and Excel

Expectations of an Employee:

• Treat all customers and fellow employees with respect
• Exceed customer expectations
• Meet customer needs
• Conduct interactions with honest, ethical, and strong moral principles
• Perform at the highest level
• Take responsibility for actions
• Do what is expected
• Lead by example
• Work as a team
• Efficiently share information in a collaborating and proactive manner
• Pay attention to detail
• Solve problems
• Make sound decisions
• Manage time effectively
• Prioritize effectively
• Perform multiple tasks simultaneously
• Show up for work and be on time
• Comply with all laws and regulations
• Complete all required training

Supervisory Responsibilities:  None

Amount of Travel:  Occasional – infrequent trips to Perryton or for training.

Physical Requirements:

• May need to sit/stand for long periods of time
• Sustained visual concentration while working at the computer
• Typing on a keyboard for long periods of time
• Handle high stress environment
• Maintain professional appearance

Benefits Include:

• Medical, Rx, Dental, and Vision insurance
• HSA, FSA, and Limited FSA
• Employer paid and voluntary Life Insurance/AD&D
• Short-Term Disability
• Long-Term Disability
• Accident/Hospital Indemnity/Critical Illness voluntary plans
• Identify Theft Protection
• 401k with employer match
• Vacation, Sick Leave, and Holiday pay
• Tuition Reimbursement
• Gym membership discounts
• Annual payrate increases
• Incentive based bonuses

It is the policy of FirstBank Southwest to provide equal opportunity employment (EOE) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, FirstBank Southwest will provide reasonable accommodations for qualified individuals with disabilities.  FirstBank Southwest is an affirmative action employer.

Job Summary