Full Time Position

Norwood Healthcare is seeking a compassionate Admissions Coordinator

At Next Step Healthcare, we know that working in the healthcare industry is more than just a job – it’s a way of life reserved for the most compassionate, caring, and hard-working individuals. We are privileged to work alongside people who believe, like we do, that locally owned and operated healthcare facilities should go beyond simply “meeting the needs” of its residents.

POSITION SUMMARY:

We are looking for an experienced assisted living Community Relations Director who will be responsible for providing sales and marketing support.

RESPONSIBILITIES:

• Building and managing detailed lead and professional profiles in our database
• Up-keeping database information
• Comprehensive understanding of the community's competitive market landscape
• Cultivating and managing reciprocal professional relationships throughout marketplace

• Gathering, analyzing and interpreting competitive market analysis data
• Researching and/or visiting competitors' facilities
• Supporting new residents during the move-in process for a successful transition
• Develop with the facility and Next Step staff monthly, quarterly and yearly marketing and sales plans
• Report on outcomes of marketing and sales efforts
• Develop and assist in community events that showcase our assisted living facility
• Ensure all inquiries are follow up on and that tours occur weekly for new leads.
• Work from lead calendar so all leads are touch as indicated based on their needs for placement
• Collaborate with Next Step Admissions and Liaisons staff and other Next Step Assisted Livings
• Coordinate patient satisfaction and Champion efforts with facility leadership Centers using company patient satisfaction survey tool

Benefits include but not limited to:

• Paid time off (vacation, sick, holiday)
• Medical through BCBS
• FSA
• Dental
• Vision
• Life Insurance
• 401(k)

Perks

• Life Assistance Program
• Home and Auto Insurance Discounts
• Verizon wireless discounts (22% discount)
• Six Flags discounts

QUALIFICATIONS

• Previous experience with assisted living, hospitality or healthcare sales desired but not required
• Bachelors Degree of clinical license preferred but not required
• 1-3 years of proven sales experience in hospitality, leasing or healthcare
• Proficiency in Microsoft Office applications such as Word, Excel and Outlook
• Possessing a driver's license, insurance and reliable vehicle
• Ability to work in a fast paced environment
• Understanding of various long term care insurance methodologies and service provided in other health settings

If you have a passion for helping people, for making them feel safe, respected, cared for and listened to, then your next step is with us.