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Customer Experience Manager

Los Angeles, CA | Full Time
13 Days Ago

Job Description

Next Health is a health optimization and longevity center. We believe health is not the absence of disease. Health is the abundance of vitality. Our mission is to empower people to achieve optimal vitality & longevity through our personalized, data-driven approach to health optimization. Learn more about Next Health at www.next-health.com. Next Health is looking for a Customer Experience Manager with excellent customer service skills, administrative abilities, & sales aptitude to oversee workflow procedures and the customer experience.  Starting pay is $22 per hour benefits company perks room for growth The responsibilities include: •Consistent delivery of excellent customer service.  •Oversight and management of the flow of operations and assignments for the day. •Communicates with GM to ensure an aesthetically pleasing presentation and maintenance of the facility to ensure a positive customer-centric environment: not limited to music, lights, cleanliness, and organization of the front desk. •Ensures all customer issues and grievances such as QA forms and inquiries are addressed, a resolution is offered expeditiously, or issues are escalated appropriately.  •Act as the first point of contact to VIP guests. •Responsible for ongoing training and development of the front desk staff for all company policies and procedures. Education/Experience: BA in Business Administration, Business Operation, Hospitality, or similar, is preferred. Minimum of 1 year of management or supervisory experience in customer service or hospitality industry preferred. Minimum of 1 year in the healthcare/wellness industry preferre

Company Overview

  • Website next-health.com
  • Headquarters MALIBU, CA
  • Size 25 - 50
  • Founded 2016
  • Type
  • CEO DARSHAN SHAH
  • Revenue <$5M
  • Industry Healthcare
  • About next health

Skills for Customer Experience Manager

The job skills required for Customer Experience Manager include Training and development, Customer Service etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Experience Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Experience Manager. Select any job title you are interested in and start to search job requirements.

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How to Become a Customer Experience Manager

If you are interested in becoming a Customer Experience Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Experience Manager for your reference.

Step 1 Understand the job description and responsibilities of a Customer Experience Manager

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Step 2 Knowing the best tips for becoming a Customer Experience Manager can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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Step 3 View the best colleges and universities for Customer Experience Manager

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