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1 Executive Housekeeper Job in Buckhead, GA

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Executive Housekeeper
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Next Generation Recruitment and Staffing Agency is Hiring an Executive Housekeeper Near Buckhead, GA

Our client, a luxury hotel is Buckhead is seeking experienced housekeepers responsible for the overall cleanliness of the hotel including rooms and public areas. Major responsibilities include ensuring guests are satisfied with hotel cleanliness; responding to guests’ needs; ensuring safety and security of rooms; maintaining inventory and cost controls; selecting, training, maintaining and managing a motivated and skilled workforce. Establishes a friendly atmosphere of superior guest service and product quality and provides exemplary performance for staff to follow.

HOUSEKEEPING OPERATIONS

  • Maintains BRAND cleanliness standards for both guest rooms and public areas and inspects them to ensure that standards are met.
  • Trains staff in all aspects of housekeeping including guest service.
  • Administers guest satisfaction inspection procedures and reports.
  • Maintains key control and lost-and-found and ensures staff is trained to follow correct procedures for both.
  • Plans work schedules and room assignments with minimum disruption to guests.

GUEST SERVICE

  • Maintains guest service as the driving philosophy of the hotel.
  • Personally demonstrates a commitment to guest service by responding promptly to guests’ needs with an interest and concern in satisfying every guest.
  • Ensures hotel staff, including all new-hires, know all components of the 100% Satisfaction Guarantee and We CARE—Guaranteed (if applicable in the brand), and are trained to meet service standards.
  • Develops added-value customer service programs regarding housekeeping services.
  • Can communicate to guests about hotel promotions, local attractions and points of interest.
  • Empowers hotel staff to deliver great guest service by encouraging responsiveness to guests’ needs.
  • Meets or exceeds hotel guest satisfaction measures.
  • Ensures hotel standards and services contribute to the delivery of consistent guest service.

SAFETY AND SECURITY

  • Understands and implements “Right to Know” laws which apply to housekeeping supplies and chemicals.
  • Recognizes and corrects conditions which may create security, re or accident hazards.
  • Understands and implements hotel’s key control system.

Additional

  • Must be a citizen of this country or possess a valid work permit.
  • We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, and/or disability.
  • Our company is an equal opportunity employer.

Job Summary

JOB TYPE

Other

POST DATE

10/05/2022

EXPIRATION DATE

10/19/2022

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