• Generate new business revenue through full season, partial season, and group tickets.
• Build relationships with current Members through phone calls, face-to-face meetings, events, and game day interactions.
• Prospect and close new sales leads for the organization through an outbound sales effort including cold-calling, relationship selling and in-person presentations.
• Must meet required minimum of key performance indicators per day to a mix of current City Members and new business prospects (outbound calls, e-mails, touch points).
• Establish presence at all New York City FC home games and local events for the purpose of developing new prospects, servicing existing customer base, and generating referrals.
• Attend out of office meetings (corporate meetings, networking events, youth soccer meetings, etc.).
• Develop and constantly grow a database comprised of major corporations, medium and smaller-sized businesses, and individual prospects through various professional prospecting and networking efforts throughout the community.
• Build strong relationships with account base through proactive communication including seat visits, touch points, phone calls, emails and other communication channels.
• Maintain a detailed customer database of all clients and prospects in the teams CRM. This includes, but is not limited to: call sheets, referral follow-up, existing client programs, new solicitation and other programs as developed.
• Assist season ticket holders through the seat selections process and communicate how to properly manage their account through online options.
• Provide a dedicated effort to renewal campaign.
• Meet or exceed sales goals assigned by the VP, Ticket Sales and Service.
• Other duties as determined by the VP, Ticket Sales and Services or Director, Ticket Sales.

• Bachelor’s degree in Business or related field.
• Minimum of 1-2 years sales experience. Experience in the sports industry is a plus. 
• Bilingual (Spanish/Portuguese) a plus 
• Track record of sales success.
• Soccer knowledge is preferred, but not required.
• Collaborative, pro-active, and dedicated attitude, with excellent verbal and written communications skills.
• Motivated self-starter with entrepreneurial drive.
• Experience in the New York marketplace preferred.
• Excellent time management, organization, and customer service skills.
• High comfort level making cold calls.
• Excellent knowledge of PC systems including Word, Excel and database-related platforms.
• Creativity and excellent interpersonal skills required.
• Must have strong customer service skills and the ability to problem solve.

• Applicant must be able to comply with MLS Next Safety and Well-Being policy and any other applicable child safety policies provided to applicants by NYCFC
• Ability to work flexible hours, including evenings, weekends, and holidays, as necessary
• New York City Football Club requires a COVID-19 vaccination as a condition of employment, subject to exception under applicable law

• Base Compensation: $45,000/annual. This is a non-exempt overtime eligible position
• Excellent health, dental & vision insurance, with options to fit you and your family’s needs
• Comprehensive and competitive benefit programs, including maternal & paternal leave
• Ancillary benefits: Commuter, gym membership, and Citi Bike discounts
• Your health is important! Our wellness strategy focuses on mental and physical wellbeing through in-office and virtual programs
• Four complementary tickets to every NYCFC home match
• Team outings, happy hours, and annual staff gatherings to celebrate our co-workers
• A dynamic, ambitious, and fun work environment

Job Summary