1 IT Helpdesk Technician I Job in Blacksburg, VA
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New River Valley Community Services is Hiring an IT Helpdesk Technician I Near Blacksburg, VA
OVERVIEW
The IT Helpdesk Help Desk Technician, is responsible for providing telephone, email and walk-in support to agency employees in the use of agency technology. Provide first-line diagnostics whenever possible and make referrals for specialized technical support. This role provides first line diagnostics and support whenever possible and refers issues to higher tiered personnel as necessary to ensure the smooth operation of all technology throughout the agency.This is a perfect entry level opportunity for someone that aspires to begin a meaningful IT career.
QUALIFICATIONS
• At least two years of relevant experience is required – or –• A combination of experience, education/training in lieu of degree• Experience with Active Directory and Network Administration or other enterprise level support is preferred.• Associate’s degree in Computer Science or Management Information Science is preferred
SALARY & BENEFITS
NRVCS offers an excellent benefits package including:• Generous Paid Time Off• Health, Vision, and Dental Insurance• Life Insurance• VRS Retirement
Job Summary
Full Time
$55k-70k (estimate)
09/16/2022
04/03/2023
nrvcs.org
Blacksburg, VA
500 - 1,000
Related Companies
The job skills required for IT Helpdesk Technician I include Help Desk, Active Directory, Computer Science, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Helpdesk Technician I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Helpdesk Technician I. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Helpdesk Technician I positions, which can be used as a reference in future career path planning. As an IT Helpdesk Technician I, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Helpdesk Technician I. You can explore the career advancement for an IT Helpdesk Technician I below and select your interested title to get hiring information.
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