New Hope Coordinator

Summary

Our New Hope Placement Program is our proactive community initiative aimed at finding placement for some of our most vulnerable populations. To accomplish this, ACC establishes and cultivates mutually beneficial and productive relationships with a variety of animal welfare organizations that assist and partner with ACC in placing animals, many of whom may require specialized medical care or behavior training.

The New Hope Team primarily focuses on animals that are less likely to be adopted from the shelter, often due to temperament or severe medical condition, or are unavailable for direct adoption. While cats, dogs and rabbits are our primary focus, the New Hope coordinators are responsible for securing placement for a magnitude of other species including local wildlife, exotic illegal pets, and farm animals. The New Hope coordinators work together seamlessly as a team and will need to handle multiple emergency placements throughout the course of the day.

Essential Job Functions:

• Cultivate and continue relationships with New Hope Partners and their fosters/volunteers through email, phone and in person communications.

• Manage a multi-line phone system, high volume email account, while also overseeing the integrity of all placement documents including but not limited to health certificates and New Hope Contracts.

• Walk, socialize and interact with animals of varying species and temperaments in order to proactively market them for placement and handle them prior to transport.

Salary and Benefits:

$19.00/Hour

ACC values work/life balance and offers a generous paid-time-off (PTO) package that includes vacation time, birthdays off, personal days and sick pay. We also value physical and mental health by offering a great open access Cigna medical, dental and vision insurance at a low premium to our employees as well as 401K and Pension, Life Insurance. We also have on-the-job training for 2-4 weeks, periodic all staff training to include safety, DEI, cross training, and other growth opportunities.

Because ACC is a nonprofit, employees may be eligible for loan forgiveness, cancellation, and/or consolidation under the Public Service Loan Forgiveness program (PSLF). Created under the College Cost Reduction and Access Act of 2007, PSLF allows borrowers who work full time for nonprofits and government agencies to have their outstanding debt forgiven tax-free on Federal Direct Loans, after making 120 qualifying monthly payments under a qualifying repayment plan.

Please see the attached Benefits Flyer for more details.

Qualifications:

Our ideal candidate thrives on working in a fast paced, often high-stress, ever changing environment. They have a high attention to detail and a strong work ethic. They treat animals and people with respect and employ humane handling techniques whenever possible. The right candidate doesn't get flustered easily and welcomes every challenge as a new opportunity to grow and learn. They work well independently but also function seamlessly as a member of a team. Have an understanding of Microsoft office and google suite, the most ideal candidate has at least one year experience working, or volunteering, with an animal rescue group or shelter as well as experience handling animals of varying temperaments and species.

Education and Work Experience:

High School Diploma or GED required. Two years of experience working with animals is preferred. Minimum years of Customer Service experience preferred.

This position will begin at our Brooklyn Animal Care Center and will be moved in 2024 to our new state of the art facility in Ridgewood Queens.