Salary: $16.41 - $20.93 Hourly
Location : Prescott Valley, AZ
Job Type: Full Time - Non Exempt
Job Number: 202400102
Department: Community Health Center of Yavapai - CHCY
Opening Date: 03/20/2024
Closing Date: Continuous
Role

Under direct supervision, performs clerical duties for clinical services that include some or all of the following functional areas: medical reception, determining eligibility, appointment scheduling, specialty referrals, and medical records.
Bilingual Spanish preferred.
Major Duties, Responsibilities

• Checking patients in and out of the health center and collection of fees with reconciliation.
• Obtains eligibility, patient information, and insurance verification.
• Answers telephones, schedules appointments, and processes messages.
• Processing specialty referrals; and filing documents into the electronic health record.
• Performs other job-related duties as assigned.

Minimum Qualifications

Education:
High school diploma or equivalent.

Experience:
A minimum of one (1) year of general office experience, preferably in a medical office setting.
Additional Requirements:
Must possess a valid Arizona driver's license.
Other Skills

Required Knowledge, Skills, and Abilities:
Knowledge of:

• Electronic practice management system, medical records management, and medical terminology.
• Business English, spelling, grammar, punctuation, and composition.
• Clerical office practices and procedures.
• Research techniques and report writing.
• Current Microsoft Office software.
• Filing and recordkeeping.

Skill in:

• Customer service.
• Communicating effectively verbally and in writing and communicating orally in a face-to-face setting and by telephone with public and employees.
• Establishing and maintaining effective working relationships with employees, other agencies, and the public.
• Organization and adherence to detail.

Ability to:

• Achieve a high level of competence with the electronic practice management and health record systems.
• Abide by all Yavapai County Policies and HIPAA guidelines.
• Participate in Quality Improvement Program
• Respond to community emergencies with a public health consequence according to YCCHS Emergency Response Plan.
• Develop and maintain effective working relationships with associates, employees of other departments, representatives of other organizations, County officials, and the public.
• Keep management informed of key operating issues affecting the department.
• Remain current in knowledge required to perform assigned duties.
• Handle confidential matters and maintain discretion always.
• Act with courtesy, tact, and diplomacy.

Work Environment:
The work environment is associated with an office. The work area is adequately lighted, heated or cooled and ventilated.
Physical Requirements:
Ability to sit or stand for extended periods of time. Sufficient vision to read printed materials and a computer screen; hearing and speech ability to communicate effective in-person and telephonically. Capable of frequent repetitive movement of arms, fingers, and wrists. Ability to lift up to 30 pounds.
Additional Job Information:
FLSA: Non-Exempt
Grade: 1
Classification: Classified
Safety Sensitive: No
EMPLOYEE BENEFITS
Yavapai County Government offers a comprehensive employee benefits package to
Full-Time employees working 30 or more hours per week that includes but is not limited to:
•10 Holidays Per Year
•Annual Leave
•Employee Assistance Program (EAP)
•Health Care Insurance - Medical, Dental, Vision
•Life Insurance
•Long-Term & Short-Term Disability
•Retirement Plans
•Sick Leave
•Tuition Reimbursement Program

ELECTIVE COVERAGE
•457 Deferred Compensation Program
•Dependent Health Care Insurance - Medical, Dental, Vision
•Flexible Spending Account (FSA)
•Health Savings Account (HSA)
•Short-Term Disability
•Supplemental Life (for employees & dependents)

PLEASE NOTE
•Part-Time, Temporary and Seasonal employees accrue Sick Leave based on hours worked.
•Part-Time employees have limited benefits available.
•Temporary and Seasonal employees are not eligible to accrue Annual Leave.
01

Do you have a high school diploma or equivalent?

• Yes
• No

02

Do you have a minimum of one (1) year of general office experience, preferably in a medical office setting?

• Yes
• No

Required Question