People Operations Manager

About NeuAnalytics

NeuAnalytics has been transforming the way enterprises interact with their suppliers since 2006, when it was founded at Ryan Neuweg’s kitchen table. As a credit and collection industry veteran focused on serving The Fortune 500, Ryan saw an opportunity to bring the ideas and concepts that only the largest creditors were attempting to execute to a much broader audience. Today, our SaaS-based platform offers over 40 modular options and is common to see in large-scale servicing environments.

About this Role

As People Operations Manager, you will be responsible for helping to find, develop, motivate and retain the team at NeuAnalytics. You will act as a champion for the company culture and will support the company executives and team leaders, allowing the company to develop and grow quickly. In this role you will be responsible for all human resources related activities.

Responsibilities:

• Oversee all People Operations functions, such as onboarding, offboarding, benefit & compensation administration, payroll, performance management, and labor law compliance.
• Provide human resources support and consultation across the business on the most complex issues, supporting staff, managers and executives in all related areas including recruitment, performance management, compensation and rewards, employee relations, and people development.
• Provide HR support and consultation to the business; address employee and manager questions about HR programs, policies, and other HR-related items.
• Build and implement a system to support an inclusive and diverse community throughout the company.
• Plan and direct employee engagement events, which promote a high-performing, inclusive, and mission-driven culture.
• Facilitate and lead employee relations activities.
• Engage employees at all levels in the company to support business development and change.
• Provide useful data to help guide decision-making and facilitate effective and efficient business growth.
• Nurture a culture of continuous improvement and suggest automation where needed.
• Seek and review potential impediments to onboarding and retention.
• Supervise and oversee a variety of office functions (e.g. inventory, catering, trips, budgeting, and more).
• Serve as a crucial point of contact between executive leadership and employees.
• Perform other duties as required.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or related field required.
• At least five years of human resource management experience required.
• SHRM-CP or SHRM-SCP highly preferred.
• Excellent verbal and written communication skills.
• Excellent interpersonal and negotiation skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Ability to adapt to the needs of the organization and employees.
• Ability to prioritize tasks and to delegate them when appropriate.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems.

The NeuAnalytics Family

We have an amazing culture and work environment that anyone would want to be a part of. We encourage a culture of positivity. We thrive on continuous feedback and do whatever it takes to help our team and customers be successful. You will grow as an individual, professionally, and be able to see and feel the impact you are making to the growth of NeuAnalytics every day.

Pay, Perks & Such

At NeuAnalytics, we love to celebrate our diverse group of hardworking employees and it shows. We pride ourselves on our collaborative culture that is pervasive throughout every step of a NeuAnalytics employee’s journey. Starting with our interviews and continuing through Daily Standup sessions, collaboration is at the heart of working at NeuAnalytics.

We offer a full slate of benefits including competitive salaries, world-class health benefits, paid time off, remote flexibility and numerous other benefits to improve company culture/morale. We also offer some not-so-standard, extra-fun benefits, including learning & development programs to improve your skills, foosball table, ping pong table, and of course, fully stocked fridges and free coffee.

Take the chance to contribute to an upbeat, fully engaged culture that is addicted to winning. We value diversity and believe forming teams in which everyone can be their authentic self is key to our success. We encourage people from underrepresented backgrounds and different industries to apply. Come join us and find out what the best work of your career could look like here at NeuAnalytics.

EOE/M/F/D/V

We conduct credit and background screenings on all employees.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States on a full-time basis and to complete the required employment eligibility verification form upon hire.