A Billing Analyst answers both internal and external questions regarding billing claims processing as it pertains to the Methasoft Billing module. They also must work with clients to make sure that the billing is set up correctly for them. A Billing Analyst will manage customer calls and complaints regarding billing and other non-related billing issues. The analyst will keep their manager(s) informed of any sensitive customer issues or obstacles that may prevent the customer from successfully process their billing claims.
Under general supervision, serves as a central point of contact and provides assistance to Methasoft customers; receives, prioritizes, documents, and resolves customer service requests; documents customer contacts; provides problem resolution using diagnostic tools and troubleshooting and problem solving methodologies.
Billing analysts should be able to work independently with minimal oversight. Prospective applicants must be effective managers of time, due in part to short turnaround times for billing. Analysts must be able to effectively meet deadlines and prioritize work assignments for efficiency. Organizational skills are a key component to success in this field, as it requires working with large amounts of data. A college degree is not always required for a billing analyst position, but applicants should be comfortable working with computer applications. Most positions require a working knowledge of Microsoft Office products.
CHARACTERISTIC JOB TASKS AND RESPONSIBILITIES
May include any and/or all of the following:
KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS
The job skills required for Billing Analyst include Billing, Customer Service, Microsoft Office, Problem Solving, Attention to Detail,and Organizational Skills etc. Having related job skills and expertise will give you an advantage when applying to be a Billing Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Billing Analyst. Select any job title you are interested in and start to search job requirements.
If you are interested in becoming a Billing Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Billing Analyst for your reference.