9 Customer Service Associate 1st Shift Jobs in Ontario, CA
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Neovia Logistics is Hiring a Customer Service Associate 1st Shift Near Ontario, CA
Ontario, CA
Neovia Logistics Services
JOB SUMMARY
- Takes care and settles customer complaints and special orders
- Answers customers’ questions regarding product or service and operations or maintenance
- Receives and processes orders, provides information concerning pricing, changes in service, nature of products and services is at a level of complexity that usually involves up to two years
- Talks with customers by phone to ensure the best service possible
- Interviews customers to obtain information and explain available services
- Investigates and corrects errors, following customer and company records
- Adjusts complaints concerning billing or services rendered
- Refers complaints of product or service needs with other departments as required to ensure customer service
- Pay $21.50/hour
- High school diploma or the equivalent
- 1 years of experience and working knowledge of logistics and/or supply chain management as well as Inbound and Outbound warehouse processes
- Ability to work independently on multiple threads of work, possess strong analytical skills and be highly organized
- Must have a strong customer focus and be self-motivated
- Able to perform data analysis using Microsoft Excel, Word, Access and PowerPoint
- SAP WMS experience
- Bachelor’s degree in logistics, accounting, engineering, business or finance
- Background in warehousing, customer service, records accuracy or inventory management
- Excellent communication, analytical, interpersonal and leadership skills
- Work is primarily sedentary.
- Sits comfortably to do the work; however, there may be some walking, standing, bending, or lifting item weighing up to 15 pounds.
Job Summary
Full Time
Logistics Services
$40k-50k (estimate)
09/11/2022
03/10/2023
neovialogistics.com
ROMEOVILLE, IL
500 - 1,000
1987
Private
JOHN GOELITZ
$500M - $1B
Transportation
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About Neovia Logistics
Neovia is a Texas-based third-party logistics company that provides services such as warehouse management and finished products distribution for the automotive industry.
The following is the career advancement route for Customer Service Associate 1st Shift positions, which can be used as a reference in future career path planning. As a Customer Service Associate 1st Shift, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Associate 1st Shift. You can explore the career advancement for a Customer Service Associate 1st Shift below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Associate job description and responsibilities
A strong associate will be able to quickly understand the customer’s problem and propose the best solution.
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Ability to professionally attend to the needs of customers.
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Apply for part-time Customer Service Associate roles and experience their spirit of community.
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Assist customers with and complete all necessary phases of activity registration, facility booking, membership sales and point of sale transactions.
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Assist customers with facility rentals and process application permits according to District, department and General Use Ordinance procedures.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Associate jobs
Best Colleges to Study Client Service Associate.
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Ensure all customer problems are resolved quickly to the satisfaction of the customer.
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Ensure confidentiality of customer data and careful handling of documents media packages.
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Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.
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Measure and analyze customer feedback.
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Step 3: View the best colleges and universities for Customer Service Associate.
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