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NEOGOV is a proud SaaS leader in the Public Sector for HR, Recruiting, employee development, and management. Through the NEOGOV HR Suite, our passion is to bring efficient and more innovative solutions to public sector organizations. We are in business to serve the people who serve the people.
NEOGOV is currently seeking an IT Helpdesk Engineer with 1-2 years of experience working on a corporate IT Helpdesk. This Rockstar will be a major part of our culture as we grow!
This is a full-time on-site position in Draper, UT.
User account creation and management (Active Directory, Cloud services)
Monitoring and mitigating security threats on corporate workstations
Configuring corporate workstations for new hires, staff upgrades
Assist local and remote staff on hardware, software and networking issues
Assist IT team in the creation of internal-use documentation
Assist in the upkeep of office meeting room technologies (AV)
Assist in tasks outside of IT – installing a keyboard tray for example
Other duties as assigned
Excellent communicator with equally excellent customer service mindset
Positive team player
Willing to learn new technologies and promote a culture of service
Able to lift 50 lbs.
Natural problem solver
What You Have
Intermediate understanding of the TCP/IP network stack
Basic understanding of Cloud-based products
Working knowledge of Windows networking services (DHCP, DNS, etc...)
Experience with and knowledge of Dell desktop & laptop product ranges
Scripting experience - Microsoft Windows PowerShell, Python
Experience in office telephony management (VOIP)
Comprehensive Benefits package (medical, dental, vision, etc.) for full-time employees
Generous PTO and Flex-Time off
Remote working opportunities
401K Matching
Autonomy to grow and find your career path with supportive leadership
Truly inclusive and diverse environment
Additional Benefits specific to department, etc.
NEOGOV does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.
Full Time
Software & Cloud Computing
$62k-78k (estimate)
09/18/2022
09/20/2022
neogov.com
EL SEGUNDO, CA
200 - 500
2000
Private
DAMIR DAVIDOVIC
$10M - $50M
Software & Cloud Computing
NEOGOV is a California-based SaaS platform that provides automated hiring, onboarding, performance evaluation and related solutions to the public sector.
The job skills required for Helpdesk Engineer include Customer Service, Active Directory, Networking, Microsoft Windows, Leadership, TCP/IP, etc. Having related job skills and expertise will give you an advantage when applying to be a Helpdesk Engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Helpdesk Engineer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Helpdesk Engineer positions, which can be used as a reference in future career path planning. As a Helpdesk Engineer, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Helpdesk Engineer. You can explore the career advancement for a Helpdesk Engineer below and select your interested title to get hiring information.