• Works closely with medical providers to provide comprehensive health care to patients
• Prepares for the patient visit in advance to ensure that all labs, diagnostics, hospital/ER discharge summary etc. are ready and available for the visit
• Assists in the provision of clinical services such as, but not limited to, taking vital signs; performing EKG, immunizations, skin tests, vision and hearing tests, and blood draws; and collects and prepares specimens as necessary
• Assists with clinical data measures and entry into the electronic health record including the patient’s height, weight, vital signs, BMI, etc.
• Assists medical providers in updating health maintenance checklist and patient’s health record in Nextgen, and confirms purpose of visit
• Operates various medical equipment, e.g., electrocardiogram, audiometry, bilimeter, glucometer, protime reader, pulse oximeter, and autoclave
• Injects, handles, or provides vaccines and medications to patients after verifying with RN team leader or medical provider
• Measures and describes TB skin test reaction, and refers to medical provider if any reactions exceeding thresholds
• Prepares exam rooms before and after each patient in accordance with NEMS policy and OSHA guidelines, including restocking of exam rooms, operatory, and sterilizes instruments 
• Assists providers during physical examinations, treatments, and procedures as requested
• Assists in discharging the patient at the completion of the office visit including going over the printed office visit summary; aids in the completion of medication, laboratory, and radiology orders; provides patient education information ordered by the provider; answers any final logistical questions the patient may have
• Arranges for hospital admission or ER visit as required
• Makes appropriate referrals to other departments within the agency as well as to outside agencies
• Refers to a registered nurse or a medical provider for any telephone or drop-in triaging cases
• Assists in checks of completeness of provider’s work
• Assists patients in ambulation and transfers
• Completes forms required for different programs, e.g., pharmacy, authorization, and referral forms
• Responsible to track and follow up on patients with continuing health care needs such as, but not limited to, health screening, breast, cervical, prostate, glucose, cholesterol, etc.
• Rotates to other clinic sites or medical departments as required
• Performs other job duties as required by manager/supervisor

• Knowledge of medical terminology.
• High school diploma or GED equivalent.
• Medical Assistant certificate (CMA) from an accredited school required. 
• Documentation and completion of 160 hours of externship or 1 year of work experience working as a Medical Assistant required.
• Type at least 35 w.p.m.
• Knowledge of basic computer skills.
• Current documentation of Basic Life Support is required.
• Must be proficient in computer usage Microsoft Office and EMR (Nextgen is a plus)

• Must be able to fluently speak, read and write English.
• Fluent in Chinese (Cantonese and/or Mandarin), Vietnamese, Spanish and other languages may be required depending on location.
• Fluency in other languages are an asset.

Job Summary