Neighborhood Health Association (NHA), a Federally Qualified Health Center (FQHC), is the largest community health center system in Northwest Ohio with partnerships that include ProMedica, Mercy Health, and University of Toledo Medical Center. NHA has grown from a single location in 1969 to 12 medical and dental clinics throughout Lucas County. Today we operate multiple health centers including pediatrics, adult medicine, dental services, health care for the homeless, women’s health center, senior centers and a full service pharmacy with lab services on site.

General Function:

The Revenue Cycle Analyst is an on-site position and is responsible to develop, plan, organize and implement current and future strategies to bill customers, process payments, minimize bad debt, improve cash flow, and manage the overall health of the company’s receivables. Also responsible for coordinating, in cooperation with the Manager of Patient Access, and under the direction of the Finance Lead, day-to-day activities of the organization as they relate to revenue cycle functions which include but are not limited to front office services, billing, collections, accounts receivables and financial planning for patients.

The Revenue Cycle Analyst will work with the Manager of Patient Access on revenue cycle performance to meet short term strategic goals and will provide analytical analysis and create written guidelines, policies, and procedures in accordance with implementation of all work processes as a result of thorough analysis.

Duties and Responsibilities:

• Develops policies, guidelines, and implementing procedures and ensures consistent company-wide implementation
• Develops budgetary plans, programs, and guidelines to ensure the team’s strict adherence with financial guidelines and requirements
• Provides projections and reports as required, for development and in the monthly forecast process. management of budget; produce and analyze monthly reports that assist in the monthly forecast process
• Monitors timeliness and effectiveness of department activities, ensuring that outstanding patient accounts and accounts receivables is no more than the agreed upon limit and that bad debt is within budgeted target.
• Monitors effectiveness of collection efforts and maintains insurance billings are current within the established time frame specified in the department policy.
• Compiles and prepares various status reports for management in order to analyze trends and make recommendations.
• Enhance and standardize our work-flow processes throughout the revenue cycle to assist in achieving consistency in maintaining the critical success factors outlined in the Company’s standard operating procedures.
• Create a cross functional training manual for NHA leaders that incorporates, as well as, aligns the Company’s strategy and culture of Certainty and Operational Excellence.
• Assist Finance Lead with the design and development of the appropriate organization structure for the Revenue Cycle team. Delineates, defines, and streamlines its various functional activities, thereby ensure its effectiveness in maximizing the utilization of both asset and people resources.
• Assist Finance Lead with the design and development of training programs that are relevant and necessary for the continuous development of the technical competencies of the team.
• Ensures that HIPPAA Notice of Privacy Practices is on display, if applicable

Education/Experience

• Bachelor’s degree in Health Care Administration, Business or other related fields, OR equivalent required
• Minimum of 2 years’ experience in a variety of revenue cycle, billing or credentialing functions.
• Strong background in revenue cycle process, knowledge of electronic medical record, electronic practice management software, and spreadsheet application experience are all required.
• Knowledge of and experience with computers, with computerized billing, coding and payor requirements.
• Experience in the health care industry is helpful.

This position is salary exempt and is full-time Monday – Friday, no evenings, weekends, or holidays. The Revenue Cycle Analyst position is a on work-site position; it is not available as a remote work opportunity.

We offer a competitive salary and benefits package including Health, Dental, Vision and Life Insurance, a matching retirement plan, Employee Assistance Program, 11 paid holidays and generous PTO.

Please provide your salary requirements when you apply to be considered for an interview for this position.

For more than 50 years, NHA has placed a strong focus on prevention and empowering individual responsibility in managing their health care and overall well-being. Our services are acutely responsive to the needs of everyone throughout the communities we serve, providing excellent care and the best health practices.

Our Mission: Through our exceptional health care services, we empower and educate, aggressively working to eliminate health care inequities, while supporting personal responsibility for one’s own health regardless of the ability to pay.

We are a drug free workplace, and an Equal Opportunity Employer