Description

NEFCO, established in 1981, is a family owned and operated construction supply company providing a broad range of products and services to a large variety of professional contractors. With 20 locations and continuing to grow, NEFCO provides localized, contractor-centric services including extensive industry expertise, large local inventories, fast dependable jobsite delivery, turnkey engineering services, and specialty fabrication and assembly of construction materials. NEFCO is not only a family business, but also a company where our employees can be part of a unique organization that feels like family.

Job Duties

• Receive and process requests directly from customers and outside sales (via phone, email, fax, website ordering) for price quotations, product availability, and orders in a timely manner
• Sell and service customers providing pricing and product application information.
• Generate add-on sales by anticipating other products that a customer may need but has not ordered yet
• Input all orders into sales order system in a timely manner
• Schedule orders according to customer requirements
• Source materials that NEFCO does not keep in stock through interaction with purchasing team
• Communicate consistently with Customers, Outside Sales Representatives, Inside Sales Managers and Operations Managers
• Keep supervisors apprised of customer issues as warranted
• Provide promotional literature and product information as requested
• Maintain proficiency in NEFCO product catalogs, Eclipse, Microsoft Office Suite
• Maintain product and industry proficiency via training on various vendor product platforms and Evergreen Marketing Group, as needed; and
• Attend weekly sales meetings

Requirements

• Demonstrate strong ability to work in fast pace, high pressure environment
• Excellent computer skills and capability to adeptly operate NEFCO’s Enterprise Resource Planning, Eclipse, as well as the Microsoft Office Suite
• Excellent verbal and written communication skills
• Strong customer service skills
• Maintains excellent regular attendance, punctuality at work to ensure a high-quality and timely response for customers
• Must perform work accurately and with a sense of urgency and integrity while paying strict attention to detail.

Education/Experience:

• Recent College Graduates are encouraged to apply, a degree is preferred (although industry experience may be considered in lieu of degree)
• 0-2 years of work experience (preferably in construction supply sales)

Essential Functions:

• Keyboarding
• Converse verbally on phone and in person
• Identify and check written documents in mail and on computer
• Climb stairs, stretch and bend
• Must be able to see and interpret computer images