What are the responsibilities and job description for the iMember Service Representative position at NECHES FEDERAL CREDIT UNION?
Our iMSR deliver exceptional service while assisting members with their financial needs. We are looking for a candidate that possesses the following skills; a high school diploma or equivalent, friendly demeanor, can-do attitude, math aptitude, and keyboarding skills. Recognized for our commitment to employees, members, and the surrounding communities we serve, Neches is proud to be a Great Place to Work certified company. With $900 million in assets and over 70,000 members, we are dedicated to delivering signature service while providing financial resources to improve our members’ financial well-being. We are proud of our local roots and Team Neches continues to be true to the credit union commitments. We are Family, Friends, Community.
ADDITIONAL REQUIRED QUALIFICATIONS:
- 6-months teller experience or customer service-related experience
- Exceptional verbal communication
- Ability to work well in a team environment and support the credit union’s mission and values
- Dependable; punctual and regular attendance
JOB SUMMARY:
- Processing member transactions, i.e. deposits, withdrawals, transfers, cashing checks, loan payments, etc.
- Responsible for end of day balancing
- Completing various transaction reports
- Exhibits enthusiasm, passion and empathy to members while processing all transactions
- Delivers prompt professional and personalized service to prospective and current members
Classification: Non-exempt
Location: Hub (Port Neches)
Hours: Scheduled for 40-hours per week between the hours of: Monday through Friday 8:15AM to 5:15PM
- Requires Rotating Opening Schedule: Monday – Friday 6:45AM to 3:45PM
**Requires Rotating Closing schedule Friday: 9:15AM to 6:15PM
***Rotating Saturdays 6:45AM to 10:15AM
