Description

ABOUT THE NATIONAL COMMISSION FOR THE CERTIFICATION OF CRANE OPERATORS:

CCO was formed in January 1995 as a non-profit organization with a mission to develop effective performance standards; provide fair, valid, and reliable assessments; act as an industry resource; and be the leader in providing certifications for those who work in and around load handling equipment. CCO is headquartered in Fairfax, VA and maintains offices in Murray, UT and Palm Harbor, FL.

POSITION SUMMARY: 

The core system used is a customized instance of Microsoft Dynamics 365 with a WordPress portal front-end, and several API integrations with our test delivery and financial software. This position gathers requirements and enhancements from internal and externals stakeholders and supports the process from idea generation to launch and ongoing support. This is an office position requiring less than 10% of travel to other CCO offices. CCO is committed to providing safe, clean, and appropriately low-density work environments. CCO complies with all CDC requirements and CCO’s offices follow best practices with respect to COVID-19 guidelines and protocols. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. Reasonable accommodation may be made to enable an individual with disabilities to perform the essential functions. Other duties may be assigned to meet business needs.

Primary responsibilities include:

• Collaborates with internal and external stakeholders to determine project scope and vision.
• Elicits, analyzes, specifies, and validates the business needs.
• Conducts interviews to gather stakeholder requirements.
• Translates conceptual requirements into functional requirements in a clear manner that is comprehensible to developers/project team including level of effort, project impact, and outcome criteria.
• Works with stakeholders and project team to prioritize requirements.
• Coordinates and tracks the status of requirements throughout the project lifecycle; enforce and redefine as necessary.
• Creates process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.
• Researches, reviews, and analyzes the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes.

Technical Project Coordinator primary responsibilities continued:

• Communicates changes, enhancements, and modifications of business requirements — verbally or through written documentation — to project managers, sponsors, and other stakeholders so that issues and solutions are understood.
• Assists in conducting research on products to meet agreed upon requirements and to support purchasing efforts.
• Participates in the QA of purchased or custom solutions to ensure features and functions have been enabled and optimized.
• Generates reports and performs analytics of key metrics and data.

QUALIFICATIONS/REQUIREMENTS: 

Knowledge, skills and abilities:

• Able to exercise independent judgment and take action on it
• Excellent analytical, mathematical, and creative problem-solving skills
• Excellent listening, interpersonal, written, and oral communication skills
• Logical and efficient, with keen attention to detail
• Highly self-motivated and directed
• Ability to effectively prioritize and execute tasks while under pressure
• Strong customer service orientation
• Project management
• Integrity and trustworthiness with confidential data

Education and/or Experience:

• College diploma or university degree in the field of business administration, math, finance, information systems, communications or similar; Bachelor’s degree a plus
• 1-3 years previous experience in software development, project management, or business analytics
• Demonstrated project management skills, including planning, organizing, and managing resources (PMP certification or equivalent a plus)
• Experience with relational databases (Dynamics 365 or equivalent)
• Experience with Project Management Software (Azure DevOps or equivalent)
• Experience with Certification, Association, or Learning Management Software a plus

Physical Requirements:

• This is largely a desk-bound position that requires the ability to speak, hear, see, and lift small objects to 20 lbs. 

JOB CONDITIONS:

CCO is seeking qualified applicants who reflect and understand OUR VALUES of Quality, Integrity, Fairness, Excellence, Service and Respect. CCO is a fast-paced, high-energy organization with an ambitious agenda and staff that is highly motivated. This position may experience high work demands under tight timelines.

NCCCO is an equal opportunity employer.

BENEFITS

• Monday – Friday Schedule
• Paid Time Off (PTO)
• 14 Paid Holidays
• 401k Medical, Dental and Vision Insurance
• Life Insurance
• Short/Long Term Disability Coverage
• Celebrating 26 years as an organization