Job Summary:

• As a sales associate you will be the face of our company
• You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions.
• You will be directly responsible for assisting customers and helping them recognize the need for our products and services.
• Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional.
• Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

Duties and Responsibilities:

• CUSTOMER SERVICE
  • Proactively engage and make a connection with customers.
  • Asking questions and listening to customers’ needs.
  • Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card
  • Provide premier customer service.
  • Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes.
• ORGANIZATION
  • Maintaining store appearance.
• SALES
  • Cross-selling products and knowing layout of the store.
  • Make suggestions to customer on latest trends and current promotions based on customers’ individual needs.
  • Upselling products.
  • Learning product features, keeping up with the latest trends, leveraging company tools and technology to confidently provide the customer with product knowledge & specs.
  • Using a Point-of-Sales system processing cash, exchanges, discounts, gift cards, credit cards, debit cards, cash handling including counting money and returning accurate amounts to customer.
  • Completing various forms of paperwork reports and reconciliation
• INVENTORY
  • Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed.
  • May participate in periodic inventories
• DEPENDABILITY
  • Adherence to assigned work schedule.
  • Accurate and complete follow through on work assignments
• Other Duties as assigned

QUALIFICATIONS

• PRODUCT KNOWLEDGE
  • Basic knowledge of products & merchandise
• EXPERIENCE
  • Retail experience preferred but not required
• COMMUNICATION SKILLS
  • Strong interpersonal and communication skills.
  • Ability to read write and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to effectively communicate with customers, peers, and management.
  • Ability to communicate on the telephone with proper etiquette.
• MATHETMATICAL SKILLS
  • Basic math functions such as addition, subtraction, multiplication, and division.
• REASONING ABILITY
  • Ability to multitask while being attentive to customers and remaining flexible to the needs of the business.
  • Ability to work as part of a team and take initiative independent of direct supervision.
• PHYSICAL DEMANDS & WORK ENVIRONMENT
  • This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours.
  • May occasionally involve stooping, kneeling, crouching, and climbing ladders.
  • Vision abilities include close vision, color vision, depth perception, and ability to adjust focus.
  • Involves lifting at least 25 lbs. and up to 50lbs in some departments.
  • Work typically performed indoors but may be assigned outdoors depending upon location.
• OTHER SKILLS
  • Enthusiastic, friendly, and energetic with a desire to provide outstanding service.
• WORK HOURS
  • Available to work a variety of hours which may include early mornings evenings weekends and holidays