Navigating Cancer champions a better patient experience. Our mission is to radically reduce the burden of cancer through transformative digital health solutions. We enable oncology clinics to provide personalized, efficient care to every patient by providing relevant educational materials, giving the whole care team visibility to patient issues and needs, and delivering useful insights so that care teams can identify and resolve gaps in care. Through our platform, patients receive a holistic service offering to support their individual goals and needs.
As a Client Services Manager, you will work with the Director of Client Services to support Patient Education (PE) programs for current customers. You will be responsible for successful delivery of all elements of our PE programs. This includes working directly with our customers to ensure PE programs are set-up efficiently & effectively, monitoring programs over time, reporting key metrics at regular intervals and driving renewal discussions. You will be the face of Navigating Cancer to our pharmaceutical customers and will have the ability to make senior-level relationships across the top 10 pharmaceutical manufacturers in the US. In order to be successful in this role, you must have have customer-first mentality, internal motivation for excellence, team-based approach, operational effectiveness and strong communication skills.
Why work here?
We support thousands of healthcare professionals and cancer patients every day. We are a mission-driven company that believes in transformational innovation. Everyday we develop new, better ways to improve the patient experience, help lower patient costs, and drive more equitable outcomes. Help us innovate through technology & grow to reach the next level in patient care. We believe in each other, believe in our work, and have fun doing it!
This position is full-time & 100% remote, with the option to come into the Seattle corporate office on a voluntary basis for local employees. We not only offer competitive compensation, but have a ton of other perks - here are just a few:
Base pay range: $70,000/yr - $95,000/yr 10% Corporate Bonus
Navigating Cancer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
The job skills required for Client Services Manager include Initiative, client service, Insight, Written Communication, Consulting,and client relationship etc. Having related job skills and expertise will give you an advantage when applying to be a Client Services Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Services Manager. Select any job title you are interested in and start to search job requirements.
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