You haven't searched anything yet.
**Patient Service Representative**
at Nationwide Vision Tempe **Job Title:** Patient Service Representative
Medical, Vision, Dental
401k Employer Matching
**No experience required**, paid training provided
**Pay:** $15/hour
**Hours:** Monday-Saturday (No Sunday's 1 day during the week off) 9-6pm
**Summary**
The Patient Service Representative is responsible for the office clerical tasks such as answering phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner. This position will be in our Phoenix Medical Center, focusing on Ophthalmology.
**Essential Functions**
Welcomes and greets all patients and visitors, in person or over the phones. Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette. Responds to patients, prospective patients, and visitor inquiries in a courteous manner. Responsible for keeping the reception area clean and organized. 10 Registers new patients and updates existing patient demographics by collecting patient detailed patient information including personal and financial information. 10 Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff. Protects patient confidentiality by making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
**Supervisory Responsibility**
This position has no supervisory responsibilities.
**Other Duties**
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
**Education and Experience**
Previous office administration or receptionist experience or a minimum of one year work experience in a medical office setting. Telephone etiquette, customer service, basic word and excel programs, time management, multi-tasking, organization, scheduling. High school diploma or GED equivalent. Strong customer service. PC proficient. Must be able to stand/walk/sit for increments of 4 hours or more.
**Work Environment**
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopier, filing cabinets, and fax machines.
**Physical Demands**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hand to finger, handle or feel; and reach with hands and arms. Must be able to move and lift up to 20 pounds.
**Position Type and Hours of Work**
This is a full-time position. Days and hours of work varies, must be able to work weekends.
**Travel**
This position is expected to travel less than 5%.
**Reports to:** Optical Manager
**Classification:** Full Time/Non-Exempt
**Schedule:** Varies
Full Time
$37k-48k (estimate)
04/13/2024
04/26/2024
michaelwilders.com
Chandler, AZ
<25
Securities
The following is the career advancement route for Patient Service Representative positions, which can be used as a reference in future career path planning. As a Patient Service Representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Representative. You can explore the career advancement for a Patient Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Service Representative job description and responsibilities
Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.
01/31/2022: Chico, CA
May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.
01/20/2022: Akron, OH
Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.
02/08/2022: Florence, SC
Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.
02/17/2022: Terre Haute, IN
A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.
02/17/2022: Saginaw, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Service Representative jobs
Open the Patient Service Representative Cover Letter Template.
01/18/2022: Amarillo, TX
Patient confidentiality must remain a primary concern.
01/31/2022: Sioux City, IA
Know how to feel, express and receive gratitude.
02/15/2022: Akron, OH
Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
01/02/2022: Norfolk, VA
Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.
01/09/2022: Lafayette, LA
Step 3: View the best colleges and universities for Patient Service Representative.