Nations Lending Corporation™ is a Cleveland, Ohio-based national direct mortgage lender and servicer, licensed in 47 states plus the District of Columbia. With 50 branches in 20 states, our company and culture continue to grow. We empower our employees to pursue their career goals by supporting their individual and creative ideas, and our mission is to treat every customer like a person, not a number. We want you to Join the Nation! The Maketing Analyst’s the primary responsibility is responding to inquiries from prospects who are interested in refinancing or purchasing a home. The Marketing Analyst will be expected to handle outbound/inbound calls with potential customers and have them answer basic questions. Once a prospect has compiled the answers, the Marketing Analyst will transfer the call to a licensed Personal Mortgage Advisor. Essential Functions: Contact potential customers to establish new business opportunities. Establish relationship and first impression of Nations Lending. Establish customer’s goals for refinancing or purchasing. Gather information about their current situation. Market yourself as well as the company and achieve production goals. Utilize materials, guides and other reference materials to provide best experience. Qualifications and Education Requirements: Must be 18 years or older Some college preferred but not a requirement Basic computer skills Preferred Skills: Background in sales Prior call center experience Great communication skills Time management skills Ability to multi-task Experience using a CRM Nations Lending expressly prohibits any form of discrimination or unlawful harassment based on race, color, religion, gender, national origin, age, genetic information, disability, veteran status, sex (including marital status, family status, pregnancy, sexual orientation, gender identity or gender expression). Improper interference with the ability of Nations Lending employees to perform their expected job duties is absolutely not tolerated. Nations Lending expressly prohibits any form of retaliation against individuals who raise any concerns regarding equal employment opportunities with the Company.