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10 Operations Technician Jobs in New York, NY

National Debt Relief
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Operations Technician
$68k-91k (estimate)
Full Time | Consumer Services 2 Months Ago

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National Debt Relief is Hiring an Operations Technician Near New York, NY


National Debt Relief is seeking an Operations Technician to join our growing technology team. Reporting to the End User Services (EUS) Operations Team Leader, the Operation’s Technician primary role is specializing in hardware deployment, responsible for managing and ensuring that proper deployment procedures are in place for new hardware. They are also responsible for creating and managing end user accounts, imaging, and profiling hardware devices, and providing proper training to end users on how to use the new hardware. This role also includes inventory management and decommissioning of all equipment returns, software licenses, and peripherals assigned. The candidate must be team oriented, customer service driven, with the ability to work under pressure.


  • Package and ship IT equipment to remote employees.
  • Create and maintain end users accounts and mailboxes in Active Directory and Office 365.
  • Build workstations using company standard image and software.
  • Profile workstations for deployment to remote end users.
  • Provide IT onboarding training to new remote employees.
  • Maintain asset inventory of assigned and stock equipment and software licenses.
  • Process returned equipment from current and former employees.
  • Conduct Windows OS upgrades, software installation, and maintenance as needed.
  • Assist with the creation and maintenance of knowledgebase articles for IT staff and employees.
  • Work on special tasks and participate in projects as required.


  • Up to 2 years’ experience in a Helpdesk, IT Operations or End User Support position.
  • Bachelor’s degree in Computer Science, Information Systems or related discipline preferred
  • Proven experience supporting a large environment comprised of Windows 10 and Mac OSX
  • Working knowledge and support of Microsoft office applications
  • Prior experience creating and maintaining Active Directory user accounts and 0365 user mailboxes
  • Prior experience providing remote user support.
  • Prior experience utilizing IT Ticketing systems
  • Strong problem solving, analytical skills, and critical thinker.
  • Organized, team oriented, with go getter attitude.
  • Ability to deal effectively with competing priorities and demands.
  • Strong written and oral communication skills with the ability to deal with staff at all levels.
  • Collaborative approach and strong relationship building skills.
  • The employee is regularly required to sit, talk, or listen.
  • The employee is frequently required to stand, walk, use hands to finger, handle or feel, look at a computer screen for extended periods of time; and reach with hands and arms.
  • This is a fulltime position with 8-hour workdays and 40-hour work weeks plus overtime as needed.
  • Must be able to work full-time, onsite in the designated NDR office location.
  • Must be able to lift, move boxes and equipment weighing 30 to 70 pounds.

About National Debt Relief

National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the United States. As a leading debt settlement organization, we have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life. At National Debt Relief, we treat our clients like real people. Our purpose is to elevate, empower, and transform their lives.

Rated A by the Better Business Bureau, our goal is to help individuals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solution. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible.

National Debt Relief is a certified Great Place to Work®!

Forbes names National Debt Relief Best Debt Settlement Company of 2023!

Compensation Information

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for each position across the US. Within the range, individual pay is determined by work location, job-related skills, experience, and relevant education or training. This good faith pay range is provided in compliance with NYC law and the laws of other jurisdictions that may require a salary range in job postings. The salary for this position is $23.00 to $30.25 per hour.


National Debt Relief is a team-oriented environment full of rewards and growth opportunities for our employees. We are dedicated to our employee's success and growth within the company, through our employee mentorship and leadership programs.

Our extensive benefits package includes:

  • Generous Medical, Dental, and Vision Benefits
  • 401(k) with Company Match
  • Paid Holidays, Volunteer Time Off, Sick Days, and Vacation
  • 10 weeks Paid Parental Leave
  • Pre-tax Transit Benefits
  • No-Cost Life Insurance Benefits
  • Voluntary Benefits Options
  • ASPCA Pet Health Insurance Discount

National Debt Relief is a certified Great Place to Work®!

National Debt Relief is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law.

For information about our Employee Privacy Policy, please see hereFor information about our Applicant Terms, please see here

Job Summary


Full Time


Consumer Services


$68k-91k (estimate)









500 - 1,000






$10M - $50M


Consumer Services

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About National Debt Relief

National Debt Relief is a debt settlement company that provides debt settlement services for people who are buried in debt.

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The job skills required for Operations Technician include Customer Service, Problem Solving, Life insurance, Leadership, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Technician. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Operations Technician positions, which can be used as a reference in future career path planning. As an Operations Technician, it can be promoted into senior positions as an Installation Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Technician. You can explore the career advancement for an Operations Technician below and select your interested title to get hiring information.

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If you are interested in becoming an Operations Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Operations Technician for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Operations Technician job description and responsibilities

To ensure supply availability and reduce rig downtime, operations technicians collaborate with engineers to troubleshoot mechanical problems and perform maintenance.

01/24/2022: Birmingham, AL

Operations technicians may be assigned to do the construction or maintenance of equipment or materials related to their field of study.

02/02/2022: Bridgeport, CT

Provide technical support to daily plant operations to ensure safety and efficiency.

03/10/2022: Durham, NC

Operations technicians may also be called upon to perform routine maintenance on the equipment they’re overseeing.

03/09/2022: Riverside, CA

Sometimes, an operations technician will be given the task of preparing reports and cost estimates for proposed and ongoing projects.

01/29/2022: Huntington, NY

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Operations Technician jobs

When handling machines or equipment, operations technicians must strictly follow their health and safety procedures and protocols.

01/15/2022: Riverside, CA

Operations technician should take care of the appropriate controls, risk assessments, and approvals.

02/08/2022: Racine, WI

Aspiring operations technicians can also acquire on-the-job training for one or two years.

02/14/2022: Greenville, MS

A good operations technician performs maintenance and operational activities with minimum supervision.

01/06/2022: Springfield, MO

Operations technicians must always wear safety equipment before starting to work with heavy equipment or machines.

03/31/2022: Moline, IL

Step 3: View the best colleges and universities for Operations Technician.

Butler University
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