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Director of Program Management
Narvar San Mateo, CA
Full Time | Investment Management 6 Months Ago
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Narvar is Hiring a Remote Director of Program Management

Narvar is growing! We are hiring a Director of Program Management to lead strategic planning and execution for our product management team. This involves building a world-class team of program managers, working cross-functionally to align on strategic direction and overseeing end-to-end execution across multiple programs that accelerate innovation and drive business results.

Program Managers at Narvar are creative problem solvers who are laser focused on bringing the best experience to our customers. We are looking for a leader who can motivate teams, share best practices and help us scale to meet the needs of our rapidly expanding global business.

Day-to-day

  • Manage a team of program managers and build a positive, collaborative, results-oriented culture. 
  • Drive overarching roadmap prioritization, cycle planning and reporting across the product organization, working closely with the Director, Technical Program Management to align engineering objectives and deliverables. 
  • Implement best-in-class program management tools and processes to increase team velocity, quality, and accountability.
  • Lead executive updates and cross-functional review forums.
  • Guide teams in translating business strategy and goals into specific, measurable program plans and objectives; help teams anticipate needs, mitigate risks, and deliver on time and in scope.
  • Facilitate decision-making, strategic alignment and go-to-market planning with cross-functional leadership. 

What we're looking for

  • 10 years of Program Management experience; SaaS, ecommerce or logistics companies preferred.
  • Demonstrated ability to develop a team of high-performing program managers and lead by influence with cross-functional teams to meet critical goals.
  • Expert understanding of Program Management tools and processes and able to guide the organization to adopt best practices.
  • Able to keep teams focused and thrive in an environment with a high degree of change and competing priorities.
  • Superior communication skills and attention to detail.
  • Technically savvy and at ease leading both technical and non-technical discussions.
  • Previous startup experience strongly preferred

Why Narvar?

We're on a mission to simplify the everyday lives of consumers. We believe post-purchase is a critical phase of the customer journey and that's why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you've ever bought something online, there's a good chance you've used our platform!

From the hottest new direct-to-consumer companies to retail’s most renowned brands, Narvar works with Patagonia, GameStop, Neiman Marcus, Sonos, Nike and 1200 other brands. Through the pandemic we have pivoted and embraced a fully remote workforce where together we've served over 500 million consumers worldwide, processing 8 billion orders last year alone over 40 countries and across 50 languages.

Pioneering the post-purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We're a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate our wins. We’ve been recognized by Fast Company numerous times as one of the most innovative companies in the world – for social good to logistics optimization. You can feel good knowing you’re working towards changing the world! Join us on our mission.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-BB1

Job Summary

JOB TYPE

Full Time

INDUSTRY

Investment Management

POST DATE

09/10/2022

EXPIRATION DATE

10/31/2022

WEBSITE

narvar.com

HEADQUARTERS

San Francisco, CA

SIZE

500 - 1,000

INDUSTRY

Investment Management

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The following is the career advancement route for Director of Program Management positions, which can be used as a reference in future career path planning. As a Director of Program Management, it can be promoted into senior positions as an IT Project Management and Delivery Senior Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Director of Program Management. You can explore the career advancement for a Director of Program Management below and select your interested title to get hiring information.