Overview

NADAP is a multiservice non-profit agency dedicated to helping people with medical, behavioral health and social service needs to become self-sufficient. NADAP programs assist disadvantaged populations in New York City and Nassau County. NADAP's services include health insurance enrollment, assessment, care coordination, case management, professional training, job preparation and placement services. NADAP is dedicated to building a culturally diverse workforce, one that aspires to promote an environment that welcomes and supports diversity, equity, inclusion and affirms equal opportunities for all. Visit us at www.nadap.org.

Program Overview:

NADAP's Project ACE is a case management program that serves hundreds of New York City residents each year. We conduct background and clinical assessments to determine care in the community and then design and implement individualized service plans. By addressing housing, substance use, mental health and medical conditions, and legal barriers, Project ACE helps clients move towards independence and self-sufficiency.

Responsibilities

Position SummaryTo provide clinical supervision and coordinate work activities of case managers.

Essential Functions

• Provides clinical and administrative supervision to case managers through individual, group, field, and data supervision.
• Assists staff in diagnostic case analysis to identify and implement appropriate interventions.
• Documents staff performance. Conducts meetings to review performance. Motivates staff.
• Develops and fosters working relationships with reatment providers and community partners, e.g., criminal justice system, child welfare agencies, shelters, etc.
• Effectively collaborates with Assessment Supervisor, Manager of Clinical Services, Manager of Employment Services, and other members of the management team to support program and policy development, resource development, client services, and program operations. 
• Ensures case management services are provided in compliance with program policies and procedures by conducting regular chart audits. Determines quality and quantity of services provided both on-site and off-site.
• Performs site visits with case managers, including visits to client homes, work sites, HRA sites, vendor sites, and treatment programs. Represents the agency in community events and networking.
• Compiles statistical information on clients and client services, prepares and submits written and oral reports to program administration, and participates in interdisciplinary meetings.
• Identifies training needs and participates in their development and delivery. Provides in-service training for staff in areas such as new policies, procedures, and case management issues.
• Interviews and recommends applicants for case manager positions; provides new staff/intern onboarding and job specific training on department procedures and operations.
• Participates in the development of Funding Source Reports.
• Performs all other related job duties as needed or requested by supervision including: Q/A, caseload management, program management of performance milestones, and/or other management duties.
• Performs other duties as assigned.

Qualifications

Knowledge, Education & ExperienceFormal Education: Master's DegreeExperience: 3 Years in social services and 1 years in a supervisory roleMinimum Knowledge: Requires advanced knowledge of principles and practices within a professional field or recognized body of formal knowledge. May contribute to the development of new policies and procedures.The knowledge required to perform this job once learned has infrequent changes.Additional Comments on Knowledge, Education, and Experience:Must have minimum 3 years of case management experience. Supervisory experience is required, including but not limited to evaluation of performance and staff training. Must have working knowledge of City and/or State social services programming, preferrably in social services.

Salary: $65,000/year