DescriptionAbout the role
The Benefits and Leave Administrator acts as a Subject Matter Expert on MyEyeDrs Leave of Absence program and serves as primary point of contact for employees on matters related to leaves. This role will also need to be a Subject Matter Expert on the benefit programs. This is a full-time role reporting to the Director, Benefits.
The Benefits and Leave Administrator handles day-to-day or routine tasks with little oversight or guidance and acts as a first level advisor on complex or non-routine tasks. This position requires a team player with a high attention to detail, who exhibits exemplary follow through and problem-solving skills, and who continually seeks and implements process improvement. The Benefits & Leave Administrator will work both independently and within the Human Resources team.
This is a hybrid role with a flexible work arrangement out of our Vienna, VA or Raleigh, NC offices.
You Will

• Interact with Leave Management vendor to ensure administration of leaves, leave tracking and certification/re-certification requests are done properly and timely in accordance with contract requirements.
• Analyse routine and complex leave requests in accordance with company policy and applicable laws and facilitates an effective leave management program.
• Coordinate with applicable parties (vendors, internal payroll, human resource partners, legal) to effectively administer leave process.
• Respond to non-routine inquiries from management and employees regarding leaves of absences in a customer-focused, timely manner.
• Monitor status of all leaves of absence and takes proactive measures to ensure all necessary updates and communications are provided to employees and the leave process is efficient.
• Regularly evaluate current practices and new laws/statutes to ensure coordination and adherence to existing policies, guidelines, and regulations.
• Coordinate with appropriate vendor(s) to ensure that Short Term Disability (STD), Long Term Disability (LTD) and Workers Compensation (WC) claims are reviewed, and a determination is made and communicated in a reasonable time frame.
• Ensure all necessary follow-up with management, human resource partners and employees has been completed to obtain updated leaves.
• Stay current on laws, case law, regulations and legal precedents relating to leaves. In partnership with legal, ensures company leave-related policies and guidelines follow local, state, and federal regulations.
• Serve as subject matter expert for leave administration. Provides guidance and education to managers, employees, and human resource partners.
• Identify problems and trends that require corrective action and assists in developing any necessary improvements relating to leave management and leave-end processes. Identifies and shares best practices.
• Assist with American with Disabilities Act (ADA) interactive process; engaging with human resource partners, legal, employees and management to ensure compliance with applicable polices and legal requirements.
• Assist human resource partners to facilitate employees returning to work including ensuring compliance with policies and legal requirements.

About You

• Bachelor's degree in human resources or related field or the equivalent combination of education and training
• Minimum of 5 years of experience in benefits with a focus on leave administration
• Strong knowledge of ADA and interactive process
• Ability to accurately read and interpret regulations and statutes
• Organizational skills including the ability to prioritize work and handle multiple tasks simultaneously and under pressure
• Demonstrated ability to treat confidential matters with appropriate discretion
• Proven ability to solve difficult problems and overcome conflict situations with effective solutions
• Ability to effectively collaborate with human resource partners, management, legal and employees while providing excellent customer service to all internal and external stakeholders
• Excellent interpersonal, communication and problem-solving skills with excellent attention to detail
• Strong knowledge of MS programs including Word and Excel, as well as an ability to quickly learn new software programs
• Excellent written and oral communication skills

Grow with Us

• Career Development and Training Opportunities
• Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more
• Participate in our Vision coverage and associate discounts on our products
• Participate in our 401(k) with competitive company match
• Accrue PTO and paid holidays from day one

Introduction | MyEyeDr.
How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.
MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.