My Gym was born out of our passion to teach children in a fun, physically engaging environment. We delighted in seeing children's eyes light up for all those incredible milestones, from the tentative first steps to tumbling down soft mats. Sharing the parents’ excitement at their children’s accomplishments was the high point of our day.

We knew from the start that, through fun and captivating activities, we could accomplish great things. Our goal: To create an environment where children feel loved and supported so their self-esteem and confidence can flourish. Now, more than 35 years later, we’re proud to say that all children of all abilities can succeed and thrive at My Gym.

With 700 locations worldwide, our dream of active, giggling children growing into happy and confident adults has been realized. We cherish every one of our members and are grateful to have each as part of our My Gym family.

We are looking for a Customer Service Representative for our growing company. The ideal candidate for this position is a hardworking and motivated professional who will be responsible for resolving customer issues, researching and resolving technical problems, and working with the sales team to handle billing issues. The right person will have excellent verbal and written communication skills, a passion for technology and people management experience.

Responsibilities:

• Play phone tag with customers.
• Answer customer service calls.
• Write down callback information.
• Offer to send a replacement if the item can't be repaired right away.
• Schedule repair appointments.
• Call customers back to confirm that the item has been fixed.
• Refill ink and toner cartridges.
• Recycle ink cartridges that can't be refilled.
• Administer first aid to injured employees., etc.

Job Types: Full-time, Part-time

Pay: From $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Vision insurance
• Work from home

Experience level:

• Under 1 year

Shift:

• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday

Work setting:

• Remote

Work Location: On the road