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4 Automotive service advisor Jobs in Grand Forks, ND

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MWIDM Inc.
Grand Forks, ND | Full Time
$70k-90k (estimate)
2 Days Ago
Rydell Honda Nissan
Grand Forks, ND | Full Time
$39k-52k (estimate)
4 Months Ago
Rydell Toyota of Grand Forks
Grand Forks, ND | Full Time
$39k-52k (estimate)
4 Months Ago
RYDELL CHEVROLET BUICK GMC
Grand Forks, ND | Full Time
$39k-52k (estimate)
4 Months Ago
Automotive service advisor
MWIDM Inc. Grand Forks, ND
$70k-90k (estimate)
Full Time | Business Services 2 Days Ago
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MWIDM Inc. is Hiring an Automotive service advisor Near Grand Forks, ND

  • Responsible for assisting all Distribution Business customers, technicians, and other parts personnel in securing needed parts and supplies under limited supervision.*
  • Key Responsibilities : *
  • Carries out customer parts counter duties including receiving parts calls, greeting and assisting walk-in customers, completing all paperwork and processing it accordingly, handling cash, check, and credit card transactions.
  • Escalates customer issues to supervisor when needed.
  • Maintains a neat and clean appearance in the customer parts area and parts warehouse.
  • Personally leads or guides other Parts Personnel in sourcing and locating complex parts requests or finding alternatives.
  • Utilizes various systems, catalogs, other resources, and collaborates with technicians to identify and procure the parts in the most cost and time efficient manner.
  • Assists management in mentoring and developing less experienced parts personnel through knowledge transfer, on-the-job training opportunities, or other methods.
  • Participates as a team member on parts department related improvement assignments and projects as needed. May lead small, limited portions of improvement activities.
  • Ability to identify and act on opportunities with customers to upsell supporting products and services, as appropriate.
  • Performs other duties that may include managing stock levels, shipping and receiving parts, warehouse activities, inventory management related tasks, core processing, or other parts-related duties as assigned by management.
  • Order Processing - Demonstrates the steps necessary to manage the processing of customer orders through order receipt, exception identification and resolution to ensure orders are fulfilled to customer requirements
  • Order Life Cycle Systems Knowledge - Demonstrates the steps within each system screen to process customer orders, order modifications and respond to customer queries to ensure accurate and timely order processing and query resolution.
  • Warehouse Inventory Control - Manages physical inventory utilizing inventory control methodologies to maintain inventory and meet customer expectations.

Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.

Customer Support - Demonstrates how proactive customer support interactions are required at each phase of the order life cycle to ensure customer satisfaction;

describes how customer support and

the order life cycle are interconnected to ensure an overall positive customer experience.

Interpersonal savvy - Relating openly and comfortably with diverse groups of people.

Job Types : Full-time, Contract

Pay : $25.00 - $28.00 per hour

Expected hours : 40 per week

Benefits :
  • 401(k)
  • 401(k)
  • Shift :
  • Day shift
  • Day shift
  • Work Location : In person

    Last updated : 2024-07-04

    Job Summary

    JOB TYPE

    Full Time

    INDUSTRY

    Business Services

    SALARY

    $70k-90k (estimate)

    POST DATE

    07/11/2024

    EXPIRATION DATE

    10/05/2024

    WEBSITE

    mwidm.com

    HEADQUARTERS

    WILMINGTON, DE

    SIZE

    1,000 - 3,000

    FOUNDED

    2004

    TYPE

    Private

    CEO

    AMRINDER ROMANA

    REVENUE

    $50M - $200M

    INDUSTRY

    Business Services

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    About MWIDM Inc.

    MWIDM is a staffing firm that offers staff augmentation, temporary hire and payroll services for businesses.

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    The following is the career advancement route for Automotive service advisor positions, which can be used as a reference in future career path planning. As an Automotive service advisor, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Automotive service advisor. You can explore the career advancement for an Automotive service advisor below and select your interested title to get hiring information.

    Rydell Honda Nissan
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