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1 Customer Service Representative (Bilingual) Job in Harcourt, IA

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MURRAY MCMURRAY HATCHERY, INC.
Harcourt, IA | Full Time
$35k-43k (estimate)
2 Months Ago
Customer Service Representative (Bilingual)
$35k-43k (estimate)
Full Time | Wholesale 2 Months Ago
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MURRAY MCMURRAY HATCHERY, INC. is Hiring a Customer Service Representative (Bilingual) Near Harcourt, IA

Must be bilingual in Spanish.

Customer Service Responsibilities:

  • Manage large amounts of incoming phone calls, emails, merges, work lists
  • Identify and assess customers’ needs to achieve satisfaction
  • Provide accurate, valid and complete information by using the right methods/tools
  • Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
  • Keep records of customer interactions, (ei making notes on orders or account/front page for other operators to be aware of or have knowledge of), process customer accounts and file documents as needed
  • Follow communication procedures, guidelines and policies
  • Open customer accounts by recording account information
  • Maintain customer accounts by recording account information
  • Contributes to team effort by accomplishing related tasks as needed

Bilingual in Spanish preferred but not required.

Job Type: Full-time

Pay: From $16.00 per hour

Weekly day range:

  • Monday to Friday

Ability to commute/relocate:

  • Webster City, IA 50595: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • High school or equivalent (Preferred)

Language:

  • Spanish (Preferred)

Work Location: One location

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$35k-43k (estimate)

POST DATE

01/27/2023

EXPIRATION DATE

02/25/2023

WEBSITE

mcmurrayhatchery.com

HEADQUARTERS

CLAREMONT, NC

SIZE

50 - 100

TYPE

Private

CEO

CHARLES MURRAY

REVENUE

<$5M

INDUSTRY

Wholesale

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The following is the career advancement route for Customer Service Representative (Bilingual) positions, which can be used as a reference in future career path planning. As a Customer Service Representative (Bilingual), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative (Bilingual). You can explore the career advancement for a Customer Service Representative (Bilingual) below and select your interested title to get hiring information.

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