Account Managers identify and become accountable to any grounds related issues a client is facing. Your primary function is to serve as a link between the company and clients by assessing the needs of each client and ensure all needs are being understood by each relevant team in the company and being met with complete customer satisfaction. You will be consistently finding ways to build and maintain strong, positive relationships with clients.

Duties:

· Handling any client concerns, working to find solutions to any client issues and managing other departments to ensure clients are experiencing a positive client/company relationship

· Communicating with client to ensure that all needs are understood and addressed

· Building strong client relationships to maintain old business and acquire new customers

· Collaborate with various internal departments to ensure they are fulfilling all customer requests

· Resolve complaints and keep track of all processes that pertain to the clients desires

· Serve as the client’s representative within Munie Greencare Professionals with a focus on providing an excellent customer experience

Skills:

· Ability to manage multiple tasks

· Ability to work in a team environment

· Ability to meet strict deadlines

· Ability to communicate effectively in both oral and written forms

· Must possess communication skills that foster internal and external teamwork

· Strong negotiation and conflict resolution skills and social perceptiveness

· Goal oriented, focused, and ability to exceed with minimal supervision

· Entrepreneurial spirit with the motivation to maintain a competitive advantage in the marketplace

· Professional presentation and attitude

· Proactive communication

· Possesses a valid driver’s license and maintain a good driving record

· Able to participate in a stringent background and drug screening process

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Munie, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role, but your experience doesn't align perfectly with every qualification in the description, we encourage you to apply anyway. You might be the right candidate for this or our other open roles!

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Company car
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Are you willing to submit to a pre-employment drug screen?
• Are you willing to submit to a pre-employment background and reference check?

Experience:

• Customer relationship management: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: One location