Description

Lenox-Martell, a division of Multi Flow Industries, LLC, is looking for a full time Administrative Assistant. If you have exceptional customer service skills, are computer savvy, responsible, comfortable on the phone, and are a team player who is eager to learn, this may be the role for you. We offer competitive pay and a comprehensive benefits package, including pre-tax medical and dental, flex spending, Company-paid disability and life insurance, 401(k) with partial match, tuition reimbursement, holidays and paid time off.

This is a full-time hourly position, Monday-Friday 8:00a to 4:30p. We are currently located in the Jamaica Plain neighborhood of Boston but will be moving to the Norwood area in the coming months. This is a fully onsite position with onsite company-provided parking. 

 
Essential Duties:

• Greet and assist customers and office guests
• Answer phones and direct calls appropriately
• Accept and process daily telesales via phone, email, and text for delivery department
• Track delivery run outs and other metrics in Excel spreadsheets 
• Process and send new customer letters/UCC requests
• Contact customers with overdue balances to arrange payments
• Maintain office supplies
• Process the incoming/outgoing mail for all departments
• File all appropriate paperwork into alphabetized/numerical filing system/cabinets for all departments
• Assist Accounts Manager with Sales administration 
• Special tasks/assignments as needed

Requirements

Our Ideal Candidate would have the following qualities and qualifications:

• High school diploma or G.E.D.
• Strong written and verbal skills in the English language
• Strong customer service skills
• Proficient computer skills 
• Ability to sit for extended periods
• Prior restaurant or bar experience a plus
• Must be able to work independently

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.