MTM is looking for remote Dispatchers and we are having a career fair! Onsite interviews and offers! Applicants must be available for varied shifts that include the hours of 7:00am - 11:30pm EST Sunday through Saturday. Must be able to start on November 30th 2023. CAREER FAIR DETAILS: When: Monday, November 13th 2023 Where: Wytheville Meeting Center, Meeting Room 3 333 Community Blvd, Wytheville, VA 24382 Time: 10:00am-4:00pm EST WHAT'S NEXT: Please apply to this job posting prior to arrival Bring up to date copy of your resume Be ready to interview The Dispatcher is responsible for the day-to-day routing of third party transportation vendors and trip operations. The Dispatcher works to assure safe, cost effective, and on-time performance of third party transportation providers and drivers. What Will Your Job Look Like? Assign same day and urgent trips to third party transportation providers Organize and route trips based on schedule and location to ensure optimal fleet performance Provide assistance to transportation providers and drivers with issues related to trip performance Document and report provider no shows or on-time-performance issues Inform transportation providers of any new trips that occur Establish and maintain effective communication with transportation providers Provide feedback to leadership and Fleet Management on transportation providers performance Monitor on-road provision of service for quality and on-time-performance Route and Schedule next day and future trips to third party transportation providers daily for assigned region Route and schedule trips to transportation providers to ensure vehicle resources are used most efficiently and effectively to meet demand Communicate and escalate issues with unscheduled trips as appropriate Other duties as assigned All you need is... High School Diploma or G.E.D. 6 months of customer service experience 2 years in transportation routing, dispatching, and scheduling expertise preferred 1 year experience working with the applicable transit scheduling system preferred Even better if you have... Ability to maintain a high level of confidentiality Excellent communication and interpersonal skills Knowledge of GPS and GIS systems preferred Good organizational skills Detail oriented Ability to meet deadlines and complete work in a timely manner Skilled in the use of computers, including Microsoft Word, Excel and other Microsoft applications Must be able to demonstrate effective use of scheduling software, two-way radio communication and data analysis skills Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact People & Culture. We invite you to apply for any of our open positions and look forward to providing you an opportunity to develop your career as a member of our team.