Description

MSI Data has positioned itself as an up-and-coming player in the world of field service management with an end-to-end cloud-based service execution solutions platform for OEMs, operators, and 3rd-party service providers. The company’s cloud-based platform allows customers to maximize cash management by enabling them to eliminate opportunities for lost revenue, increase time to cash, and mitigate against unplanned downtime, whether for themselves or their customers, by transitioning from reactive to proactive service delivery.

MSI’s Service Pro is a unique pure-play offering that performs especially well in industries with more complex assets – requiring management of spare parts, inventory, contract entitlements, and 3rd party servicing (e.g., heavy assets as a service) all of which are delivered via a mobile app to technicians in the field. MSI’s solution is very sticky given tight integration with the workflows of the field service organization, which can be configured for the customer’s specific assets.

Requirements

Background and Opportunity

According to Gartner, the Field Service Management (FSM) software market is experiencing unprecedented double-digit growth. Driven by the need for a better customer experience and process efficiencies, companies and investors have recognized numerous opportunities for incremental revenue streams through end-to-end FSM solutions. FSM sits at the intersection of core IT and OT platforms, drawing on data from CRM and ERP systems to enable field service organizations to effectively service installed assets in the field.

The increased use of mobile devices, the ubiquity of big data and the Internet of Things (IoT), the use of wearables, as well as the advances in intelligent chat, text, and workflow-based automated communications have significantly and positively impacted the market opportunity for FSM software providers.

Role

We are looking for an experienced software sales professional with a track record of success selling business application software to medium to large companies. The ideal candidate will have the skills to interact persuasively with senior management and C-level executives, as well as be able to position MSI’s Service Pro solution to solve business challenges. This person will effectively execute sales cycles to meet the quarterly quota. An entrepreneurial work ethic, self-discipline, and ability to thrive in a fast-paced, high-growth environment are required. 

We’re looking for someone who can:

· Effectively manage the entire sales process from prospect through close.

· Create a territory plan, execute against that plan with consistency and discipline.

· Ability to identify a prospect’s pain points and position Service Pro to best address their needs.

· Accurately manage and forecast sales activity.

· Excellent verbal and written communications skills.

· Self-starter and seasoned closer possessing strong multitasking capabilities.

· Confident in his or her ability to overcome obstacles that may occur in a sales cycle.

· Willing and able to travel as needed.

Required Skills & Qualifications:

· 3-5 years’ experience in B2B SaaS sales

· BA or BS Degree

· Excellent collaboration skills and the ability to build strong relationships both within the organization and externally with our partners, vendors, & clients.

· Hungry, Smart, & Humble

Preferred Skills & Qualifications:

· Experience selling technology within manufacturing, field service, or related field.

· Experience selling complex & customized solutions.

· Experience selling to VP & C level executives.

· Knowledge of working in Hubspot, and Microsoft O365.

 Interview Process:

· Screening process with VP of Sales & Marketing

· Interview 1 (Panel with Sales Operations, Solution Consultant, & Alliance Manager)

· Interview 2 (VP of Sales & Marketing & CEO)

• Presentation & Interview