Other Duties and Responsibilities: Direct service to youth as needed. Other job-related duties as may be necessary to carry out the responsibilities of the position.

Work Relationship and Scope: Reports directly to Shelter Care Program Supervisor. Has contact with a wide variety of individuals including youth and family members, other program staff, vendors, and other collateral contacts, neighbors, Milwaukee County Children, Youth and Family Services (CYFS), Children’s Court officials, MPS staff and administrators, staff of youth serving agencies and the general public.

Personal Attributes: Follow agency Code of Conduct and Leadership Code of Conduct; adhere to established policies and procedures of the agency and of all funding sources; conduct self in an ethical manner; maintain professional and respectful relationships with program staff, other WCS staff, youths and all external persons and agencies involved with service provision; sensitivity toward cultural, ethnic and disability issues; demonstrate commitment to agency values and mission.

Knowledge, Skills, and Abilities: Working knowledge of positive child/youth development; patience and understanding of difficult life situations; the ability to interact with escalating youth and/or parents in a calm and professional manner; ability to follow oral and written instructions; ability to respond appropriately in crisis situations; perform basic computer functions; uses time efficiently and effectively; ability to multi-task; sensitivity towards cultural, ethnic and disability issues.

Working Conditions:

• State-Licensed Shelter Care Facility

• Most of the work is done throughout the building, in the community and in some cases, the home of a youth.

• Local travel as required fulfilling essential functions of the position.

• Ability to provide coverage as needed.

• Ability to manage young youth who have experienced a great deal of trauma and express trauma through behaviors.

Physical Demands: Duties require possible activity while monitoring or interacting with youth in the program. Staff may be required to use physical intervention in extremely rare situations if there is immediate physical harm posed to youth or staff. Ability to lift 30 pounds. Driving may be required.

Minimal Qualifications: A minimum of two (2) years of experience with young people of a similar age to the youth population (generally ages 14-17). Minimum of a high school diploma or GED/HSED required. Youth Care Worker will meet all the WCS and funder/licensing requirements including reference, criminal and caregiver background checks, valid driver's license, and acceptable driver’s record checks.

Acknowledgement: This job description describes the general nature and level of work performed by the employee assigned to this position. It does not state or imply that these are the only duties and responsibilities assigned to the job. The employee may be required to perform other job-related duties as requested by the supervisor. All requirements are subject to change over time.

We Make it Easy

Founded in 1901, MRA is a nonprofit employer association that serves more than 4,000 employers, covering more than one million employees.

As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce.

We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter.