Position Summary: This position is responsible for day to day operations of a team of Care Coordinators or Ancillary Providers and clinical oversight of the program and staff.

Other Duties and Responsibilities:

1. Assist Program Manager with ensuring staff timesheets are completed in a timely manner.
2. Other job-related duties as may be necessary to carry out the responsibilities of the position
3. Attend MC3, all provider meetings or other presentations or meetings as needed.

Personal Attributes: Follow agency Code of Conduct and Leadership Code of Conduct; adhere to established policies and procedures of the agency and of all funding sources; conduct self in an ethical manner; maintain professional and respectful relationships with program staff, other WCS staff, people being served by the program and all external persons and agencies involved with service provision; sensitivity toward a population of vast and diverse backgrounds; demonstrate commitment to agency values and mission.

Knowledge, Skills and Abilities: A very high degree of clinical knowledge and skills and the ability to clearly communicate these to others; ability to cope with emergency situations with a highly impaired population; good supervision skills and the ability to maintain and promote positive working relationships within WCS; excellent assessment and interviewing skills; good understanding of mental health, substance use, and co-occurring needs and the effects on the people being served by the program and their families; good understanding of the substance use population; ability to support staff in difficult situations; effective use of time and resources to help maintain quality program services. Experience working with Milwaukee County Behavioral Health Services preferred.

Working Conditions: Work is performed in the office, the community and in people’s homes serving people with significant mental health, substance use and co-occurring needs; hours average at least 40 hours per week. No work on holidays or weekends, no crisis coverage.

Physical Demands: Position is located within the office and the community; requires travel throughout the community as needed. Driving throughout Milwaukee County; must be able to go up and down stairs.

Minimal Qualifications: Master’s Degree in a Behavioral Science or related field (psychology, educational psychology, social work, counseling, marriage, and family, etc.) and licensure as a Licensed Professional Counselor or Licensed Clinical Social Worker is required. Supervisory experience preferred. No convictions or license revocations that would fail a caregiver background check. Valid driver’s license, automobile, and sufficient insurance to meet agency requirements.

Acknowledgement: This job description describes the general nature and level of work performed by the employee assigned to this position. It does not state or imply that these are the only duties and responsibilities assigned to the job. The employee may be required to perform other job-related duties as requested by the supervisor. All requirements are subject to change over time

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