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6 Customer Service Rep Jobs in Ashland, MA

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Mr. Handyman of Central Metro West
Ashland, MA | Full Time
10 Months Ago
Complete HR Solutions
Ashland, MA | Full Time
$40k-50k (estimate)
Just Posted
Family Dollar
Ashland, MA | Full Time
$35k-44k (estimate)
7 Months Ago
NBLY - Mr. Handyman Central MetroWest
ASHLAND, MA | Full Time
$42k-54k (estimate)
4 Months Ago
Best Friends Pet Hotel
Ashland, MA | Part Time
$41k-48k (estimate)
2 Months Ago
Complete HR Solutions
Ashland, MA | Full Time
$29k-37k (estimate)
1 Month Ago
Customer Service Rep
Full Time 10 Months Ago
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Mr. Handyman of Central Metro West is Hiring a Customer Service Rep Near Ashland, MA

We are seeking a friendly and outgoing business professional for our very fast-paced office environment. This position is designed for someone with little or no industry experience to join our team and to begin a lasting, upwardly-mobile career with a stable and growing company.
This is front office work that requires extensive customer interaction on the phone, and we strive for 100% customer satisfaction. This position involves extensive use of computers, paperwork, some sales, and the juggling multiple office priorities.
We are a local General Contractor, with a focus on "smaller" projects in the size range of a few hours to a few weeks. We are experiencing unprecedented demand for our services, which means a full-time position with competitive wages. We're looking for Customer Service Reps with experience. Due to substantial customer contact, a clear voice with strong communication skills is a requirement. 
At Mr. Handyman, we do quality work in nice homes and commercial buildings, and we need experienced, motivated, and organized staff members who can work directly with our customers to successfully complete current projects and open doors to future projects. To be considered for this position, you must:
  • Be highly organized and detail-oriented 
  • Be able to be friendly at all times on the phone 
  • Computer experience with Microsoft Office and Excel, as well as QuickBooks 
  • Must be a self-starter and punctual 
  • Experience in the construction field is a plus, but not necessary
Skills/ Requirements Job duties include, but are not limited to:
  • Answer phone and schedule appointments 
  • Check email and voice mail for messages and return calls 
  • Review schedule for day/week 
  • Communicate and review jobs with service technicians 
  • Make appointment confirmation calls 
  • Make follow-up calls
  • We use Microsoft Office, so a working knowledge of Word and Excel is a requirement

Job Summary

JOB TYPE

Full Time

POST DATE

06/06/2022

EXPIRATION DATE

10/28/2022

The following is the career advancement route for Customer Service Rep positions, which can be used as a reference in future career path planning. As a Customer Service Rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Rep. You can explore the career advancement for a Customer Service Rep below and select your interested title to get hiring information.

If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Rep job description and responsibilities

Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.

12/29/2021: Chicago, IL

The best CSRs are genuinely excited to help customers.

12/07/2021: Saint Paul, MN

Customer service reps may use a variety of tools as part of their role.

12/10/2021: Juneau, AK

At banks, customer service reps may need to have some former experience handling money and making change.

12/23/2021: Youngstown, OH

Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.

02/05/2022: Bismarck, ND

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Rep jobs

Communicate as efficiently as possible.

02/24/2022: Springfield, MO

Don’t worry about acquiring expensive gear; focus on the learning first.

02/10/2022: Helena, MT

Must be a quick learner and nimble with a strong ability to multitask and must be familiar with online retail customer service practices.

01/26/2022: Santa Fe, NM

A commitment to providing great customer experiences by working with enthusiasm, energy and pace.

12/13/2021: Duluth, MN

A strong Customer Service Background and entry level Accounting skills.

01/31/2022: Fort Myers, FL

Step 3: View the best colleges and universities for Customer Service Rep.

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