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Just Posted
Customer Service Representative/Dispatcher
$39k-49k (estimate)
Full Time 7 Months Ago
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Mr. Electric of Tucson is Hiring a Customer Service Representative/Dispatcher Near Tucson, AZ

CSR/DISPATCHER
 
FULL TIME
MONDAY THROUGH FRIDAY 7 AM TO 3:30 PM or
MONDAY THROUGH FRIDAY 1:30 PM TO 6:30 PM.
Fast paced high energy office looking for administrative help. Must be able to type a minimum of 55 words per minute and be able to multitask. 
Established in 1994, Mr. Electric is a global franchise organization providing electrical installation and repair services. Recognized by Entrepreneur magazine among its “Franchise 500,” Mr. Electric franchisees provide these services to both residential and commercial customers. At almost 200 locations worldwide, each location is independently owned and operated. Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process!
As a Customer Service Representative, you are a key member of the team and represent Mr. Electric on support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day day-to-day basis.
Specific Responsibilities:
  • Receive incoming calls in professional and courteous manner
  • Assign and direct electricians to appropriate customer locations; monitor the route and status to coordinate and prioritize their schedules; and provide them with information about orders, traffic, obstacles and requirements
  • Complete work orders, return customer calls, and respond to customer complaints
  • Perform other duties as needed which may include cross-training in related positions and reporting.
  • DATA entry
Job Requirements:
  • Minimum 3 months office experience
  • Strong written and verbal communication skills
  • Detail-oriented with strong data entry skills
  • Positive Attitude
  • Team player who can work independently
  • Reliable
Benefits: BENEFITS PACKAGE FOR FULL TIME EMPLOYEES. 
We are actively interviewing for this position - Apply today and our hiring manager will follow-up!

Job Summary

JOB TYPE

Full Time

SALARY

$39k-49k (estimate)

POST DATE

09/02/2022

EXPIRATION DATE

01/17/2023

Mr. Electric of Tucson
Full Time
$34k-42k (estimate)
1 Month Ago

The following is the career advancement route for Customer Service Representative/Dispatcher positions, which can be used as a reference in future career path planning. As a Customer Service Representative/Dispatcher, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative/Dispatcher. You can explore the career advancement for a Customer Service Representative/Dispatcher below and select your interested title to get hiring information.

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