Moxie Pest Control in Salt Lake City, Utah, is looking for a highly motivated and organized individual to join our team as a collections specialist. In this role, you will be responsible for contacting our customers to collect outstanding debts. You will negotiate payment plans and issue reminders while providing excellent customer service.

Why Moxie?

• Shift available is Monday-Friday between 8:30 am to 5:30 pm
• Sundays off guaranteed
• Paid Time Off is available after 60 days
• Incredibly upbeat and happy culture!
• Monthly commission opportunity ($14 base pay with up to $1500 commission)

Key responsibilities:

• Contacting debtors to collect outstanding balances
• Negotiating payment plans and settlements
• Recording and updating account information in a database
• Issuing reminders and final notices
• Responding to customer inquiries and disputes
• Meeting performance targets and deadlines
• Assisting customers with any requests on call

Responsibilities:

• Scheduling and setting appointments for customers in two different branches
• Identify, research, and resolve customer issues
• Inbound and outbound calls
• Ensure Customer Service levels are met or exceeded

Skills, Traits, and Attributes:

• Attention to detail
• Strong communication and negotiation skills
• Ability to work independently and manage time effectively
• Proficiency with computers and basic office software
• Experience in customer service or a related field is preferred
• Ability to function as a role model, ensuring that the customer remains the top priority
• Ability to organize, prioritize, meet deadlines, and follow up on all collection activity
• Experience in customer service or a related field is preferred

Before considering Moxie as your career:

• Are you reliable?
• Are you available full-time?
• Are you coachable?

Thanks for applying, and good luck!

Job Type: Full-time

Pay: $2,400.00 - $3,400.00 per month

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Physical setting:

• Office

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Salt Lake City, UT 84123: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location