1 IT Support Specialist II Job in Fort Lauderdale, FL
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Moss & Associates is Hiring an IT Support Specialist II Near Fort Lauderdale, FL
COMPANY OVERVIEW
Moss is a national privately held construction firm providing innovative solutions resulting in award-winning projects. With regional offices across the United States, Moss focuses on construction management, solar EPC, design-build, and public-private partnerships. The company’s diverse portfolio encompasses a wide range of sectors, including luxury high-rise residential, landmark mixed-use developments, hospitality, K-12 and higher education, justice, solar energy and battery storage, and sports. Moss is ranked by Engineering News-Record as one of the nation’s top 65 general contractors, and the 3rd ranked solar EPC nationwide. Moss prides itself on a strong entrepreneurial culture that honors safety, quality, client engagement and employee development. Its employees consistently rank Moss as one of the best places to work.
POSITION SCOPE AND ORGANIZATIONAL IMPACT
Moss' IT Support Specialists are responsible for supporting a wide variety of customer and network issues.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
- Provide the highest level of customer service
- Use advanced troubleshooting skills to determine the root cause of issues
- Use excellent communication skills to describe issues and set expectations with customers
- Demonstrate attention to detail and follow through on projects and requests
- Support, train, and augment other team members and their skills
- Work with the helpdesk ticketing system and review open tickets daily
- Respond timely to email, phone, and other requests from customers and team members
- Laptop and Desktop support – support a wide range of hardware and software
- Mobile device support for Apple and Android devices
- Setup, deploy, and manage windows computers and software
- Microsoft Office 365 support
- Sharepoint and OneDrive file sharing and sync support
- Troubleshoot basic network problems
- Perform other related duties as assigned
EDUCATION AND WORK EXPERIENCE
- Bachelor's degree (B.A.) from a four-year college or university; or one-to-two years related experience and/or training; or equivalent combination of education and experience
JOB TITLE: IT SUPPORT SPECIALIST II
JOB LOCATION: FORT LAUDERDALE, FL
CLASSIFICATION: FULL TIME – NON–EXEMPT – SALARIED
REPORTS TO: IT SUPPORT MANAGER
Job Summary
Full Time
Business Services
$50k-64k (estimate)
12/05/2022
01/06/2023
NEW BRAUNFELS, TX
500 - 1,000
1988
BOB MOSS
$200M - $500M
Business Services
Related Companies
The job skills required for IT Support Specialist II include Troubleshooting, Customer Service, IT Support, Microsoft Office, Desktop Support, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Specialist II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Specialist II. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Support Specialist II positions, which can be used as a reference in future career path planning. As an IT Support Specialist II, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Specialist II. You can explore the career advancement for an IT Support Specialist II below and select your interested title to get hiring information.
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