Description

This role will work closely with a Case Manager on work pertaining to the pre-litigation of a case. Successful candidates will be responsible for areas including but not limited to the following.

Responsibilities 

• Request Medical Bills and Records
• Submit request via Shared Services for coverage verification.
• Open Cases- Send Intro Letters tasked by "New File Open Checklist"
• Includes-Request PIP Log, Health Insurance Lien Letters, Bill PIP Letters, PIP Applications, Request PD Estimate & Send PD Letters
• Claims- Call insurance companies to get claim numbers (if claim is set up- PSS are not setting up claims), confirm verbal limits and follow up on disclosures.
• Turn Downs- Once the TD approved send via fax, email, mail No Longer Rep Ltrs
• Balance Verifications from Medical Providers, Health Ins. & Work Comp Liens
• Request Cost Checks- Request checks from accounting to pay invoices.
• Demands Checklist- Gathering all necessary documents for demand and merging into Demand Packet PDF
• Closing File- Mail Final Pay Letters to all Med Providers/Lien Holders
• Settlement- Mail Proceeds check (if application) and mail DCD Checks
• Scanning- Scanning documents into CP
• Mail- Checking Docufree mail
• Communication to client when required by staff to obtain updates for the matter.
• Faxing- Required to save all faxes sent and receive d with appropriate title.
• Government Letters- Mail out Government Letter via cert mail
• Assist case managers and attorneys with organizing, client files in Litify
• Complete check requests for medical records, accident reports, driving records, and vehicle ownership and submit for processing.
• Perform general administrative office duties as needed.

Assist with other tasks as requested by the attorney or case staff.

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