This role will work closely with a Case Manager on work pertaining to the pre-litigation of a case. Successful candidates will be responsible for areas including but not limited to the following.

Starting at $20/hr

Responsibilities

• Request Medical Bills and Records
• Submit request via Shared Services for coverage verification.
• Send Intro Letters tasked by "New File Open Checklist"
• Request PIP Log, Health Insurance Lien Letters, Bill PIP Letters, PIP
• Applications, Request PD Estimate & Send PD Letter
• Call insurance companies to get claim numbers, confirm verbal limits and follow up on disclosures.
• Once the Turndown is approved send via fax, email, mail No Longer Representing letters
• Balance Verifications from Medical Providers, Health Ins. & Work Comp Liens
• Request checks from accounting to pay invoices.
• Demands Checklist- Gathering all necessary documents for demand and merging into
• Put together demand Packet PDF
• Mail Final Pay Letters to all Med Providers/Lien Holders
• Mail Proceeds check (if application) and mail DCD Checks
• Scanning documents into case management system
• Checking Docufree mail
• Communication to client when required by staff to obtain updates for the matter.
• Required to save all faxes sent and received with appropriate title.
• Mail out Government Letters
• Assist case managers and attorneys with organizing, client files in Litify
• Complete check requests for medical records, accident reports, driving records, and

vehicle ownership and submit for processing.

• Perform general administrative office duties as needed.
• Assist with other tasks as requested by the attorney or case staff

Qualifications

• This is an in office position
• High school diploma or GED is required; college preferred

• Ability to communicate effectively with clients
• Used to adapting in an ever-changing environment and handling multiple priorities
• Excellent oral communication with an outgoing personality
• Able to multitask and learn quickly
• Must thrive in a team environment
• Reliable and dependable
• Excellent comprehension and critical-thinking skills

• Ability to type at least 35 WPM with excellent writing skills while navigating through multiple software applications

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