Description

Working at Monarch feels like joining a family, because it is. From our first community to over 300 today across 20 states, Monarch is a family owned and operated group who puts their employees first. At Monarch our leadership is filled with teammates that came up through the ranks and know the value of giving people real opportunity. We know that our people are why we succeed, and we are in it together!Monarch Investment is seeking a Collections Specialist to join our River Chase Apartments team in Florissant, MO.

What We Offer:

• Competitive pay - $18.00 to $20.00 per hour
• Opportunity for a delinquency bonus every month
• The opportunity for a fair review with a raise each year
• 401k planning with company match
• Amazing medical insurance through Blue Cross
• Dental and Vision Insurance
• Life and Disability Insurance
• Paid Holidays
• Paid Time Off, 1^stYear = 80 Hours, 2-4 Years = 120 Hours, 5 Years = 160 Hours
• 20% off rent at any of our owned communities
• Paid additional training/school
• Tuition reimbursement program

Responsibilities:

• Assists Property Manager with posting, collecting, tracking and managing delinquency of rental and other income
• Consistently attempts to collect “Bad Debt” prior to write offs
• Assists with evictions related to no rent payments
• Ensures adherence to all Monarch policies and procedures by the property team
• Ensures desired tenant renewals are being captured at the highest rate possible
• Generates renewal and other reporting to Property Manager
• Other duties and special projects as assigned

Requirements:

• High school diploma or equivalent
• 1 years’ experience in Collections, Bookkeeping or equivalent
• Deposit accounting experience
• Multi-family housing preferred
• Must have excellent computer skills and be able to navigate industry software
• General knowledge of local, state and federal resident/property management laws/guidelines
• Excellent problem-solving skills