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Store Manager
$55k-85k (estimate)
Full Time | Lending & Credit 0 Months Ago
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Momentum Financial Services Group is Hiring a Store Manager Near Sunrise, FL

Company Description

Momentum Financial Services Group, formerly Money Mart Financial Services is a leading provider of financial services in North America. For 40 years we've been committed to providing financial solutions that meet the evolving needs of consumers and business owners. Backed by a retail network of over 500 locations and robust digital and mobile platforms, we provide access to cash and related products to help our customers achieve their goals. We operate retail locations in local communities and cities across Canada under the Money Mart® brand and in Quebec as Insta Cheques® and in United States as Money Mart® and The Check Cashing Store®.

Our highly skilled workforce puts customers first in everything we do. We serve millions of people annually with diverse and innovative financial products and services. Through this ever-evolving suite of services, we empower customers to manage their finances and improve their lives. Wherever customers are on their financial journey, Momentum Financial Services Group provides solutions. 

We believe in giving back to the communities where we live and work. With the generous support of our customers and staff, we proudly contribute annually to charities and non-profit organizations, along with using our time and talent to serve in local communities throughout Canada and the United States. We are looking for aspiring, passionate people who are dedicated to understanding and providing our customers with the right financial solutions utilizing a growing menu of products and services. We embrace diversity and offer a fast-paced work environment.

Job Description

What do you do?
The Store Manager is responsible for overseeing store operations. This includes but is not limited to recruitment, talent management, coaching, training, & compliance. Store Managers are ultimately accountable for their store financial performance, customer satisfaction and product quality.

Duties/Responsibilities 
Purpose: Overall management of a Financial Services store location. 

Customer Satisfaction:

  • Provide and ensure quality Customer Service is consistently delivered to handle and resolve all customer issues at store level and if necessary get DM involved.
  • Cross-selling additional products to all customers
  • Respond to customer complaints and ensure resolution.

Store Operations:

  • Ensure store appearance is maintained in adherence to company standards.
  • Ensure proper transaction procedures are being followed.
  • Adhere to and ensure proper operational policy/procedures are followed. 
  • Adhere to and ensure proper Security and Loss Prevention policy/procedures are followed.
  • Maintain, and reinforce all audit/compliance policy/procedure regarding cash handling, inventory (negotiables), security and service standards.
  • Achieve continuous, measurable improvement of audit results throughout the fiscal year.
  • Coordinate and carry out chargeback/collection activity and complete all collection related tasks assigned by the Collections and/or Store Liasion.
  • Protect and manage company assets including the safety of employees.

Human Resources Management:

  • Recruit, train and develop sufficient staff to meet operating objectives and schedule staff meet operational objectives.
  • Provide continual supervision, employee feedback, progressive discipline to staff. Documents performance through the active use of the Managers Notebook as well timely and accurate talent management reviews.
  • Provide timely and accurate performance appraisals to staff and ensure succession plans are in place.
  • Ensure staff is trained and developed in adherence to company standards. 
  • Promote a team atmosphere by training, coaching and motivating staff.
  • Manage performance by providing ongoing feedback and discipline to staff when needed. 
  • Communicate company expectations to store personnel by word and action.
  • Holds regular staff meetings and posts meeting minutes as per region requirements.

Financial Management:

  • Ensure financial goals/targets are met for the store.
  • Meet or exceed quarterly revenue and EBITDA targets through the fiscal year and to review quarterly earning statements to ensure corrective action is taken when operating targets are not being met.
  • Maintain proper accounting procedures and ensure all reporting is completed in a timely fashion.
  • Ensure costs are minimized and profits are maximized.
  • Review monthly earnings statements to ensure corrective action is taken when operating targets are not met.
  • Maximize productivity and sales through marketing, customer service, payroll management, and daily operational cost control.
  • Effectively manage the performance of all staff through the active use of audit and financial reports.
  • Maximize productivity and sales through marketing, customer service, payroll management, and daily operational cost control.
  • Prepare, submit, and recommend annual operating plans for the store. 
  • Maintain proper accounting procedures and ensure all reporting is completed in a timely fashion.
  • Maintain cash and inventory accuracy/controls and effectively control cash variances.
  • Effectively manage the collections process, including research, follow-up, documentation, and adherence to collection laws. (If applicable)

Marketing:

  • Drive revenue through the implementation of company-wide marketing plans and execution of national promotions as well as through Accounts and/ or Tax Partnerships and other local area marketing efforts.
  • Monitor marketing trends and report findings to the Area Manager/District Manager.
  • Identify and evaluate local competitors and report findings to the Area Manager/District Manager and develop and implement tactics to compete successfully against them. 

Community Relations:

  • Develop a network of contacts within your local community.
  • Effectively participate in national or locally sponsored community events as directed.

Complete all tasks as directed by the Area/District Manager.

Qualifications

Education

  • High School Diploma or a mixture of education and experience

Experience

  • 1-2 years previous management experience, successful completion of the company’s Management Development Course and CSR Coach Workshop

Skills

  • Ability to read/interpret financial and metric reports.
  • Basic meeting facilitation and group presentation skills.
  • Solid interview & development skills with a strong sales and customer service focus.
  • Self-starter, excellent interpersonal and communication skills, ability to train, motivate and lead.
  • Organized, flexible, analytical and creative, ability to multitask.

Additional Information

We invest in our employees, and offer extensive training, and development programs to set you up for future success. If we sound like a fit and you’re ready to start an exciting career with an organization that encourages employee growth, apply today! We look for bright, energetic, motivated individuals who are interested in learning and developing their career.
All your information will be kept confidential according to EEO guidelines.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Lending & Credit

SALARY

$55k-85k (estimate)

POST DATE

03/21/2023

EXPIRATION DATE

03/26/2023

WEBSITE

www.moneymart.ca

HEADQUARTERS

Malvern, Pennsylvania

SIZE

3,000 - 7,500

CEO

Tom Murray

REVENUE

$1B - $3B

INDUSTRY

Lending & Credit

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About Momentum Financial Services

Money Mart Financial Services is a leading provider of financial services in North America. Backed by a retail network of over 700 locations and robust digital and mobile platforms, we provide access to cash and related products to help our customers achieve their goals. Our services include long, medium, and short-term loans, check cashing services, money transfers, and prepaid debit card services. Our highly skilled workforce puts customers first in everything we do.

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The job skills required for Store Manager include Customer Service, Coaching, Promotion, Store Operations, Futures, Presentation, etc. Having related job skills and expertise will give you an advantage when applying to be a Store Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Store Manager. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a Store Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Store Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Store Manager job description and responsibilities

A grocery store manager minimally needs to have a high school diploma, although some grocery chains may require a college degree.

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A store manager manages and oversees their team members, ensuring the completion of tasks to a specific standard.

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A store manager may communicate with a wide range of customers and team members daily.

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A store manager must also be able to plan and share strategies to boost sales performance and provide the needed support for the employees by communicating with them regularly, listening on suggestions, and taking necessary actions for complaints as requi

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A store manager takes responsibility for managing the day-to-day operations and employees at a retail store.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Store Manager jobs

Ability to connect with the customer.

01/07/2022: Macon, GA

Don’t fall for advertising gimmicks.

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Job adverts call for good English skills.

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Maintain the sales environment of the store.

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Maintaining records related to the staff’s salary and leaves.

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Step 3: View the best colleges and universities for Store Manager.

College of the Atlantic
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