130 Team Lead Jobs in Fayetteville, NC
SORT BY
M
C
E
R
E
C
V
Volunteers of America Chesapeake and Carolina's (V
Fayetteville, NC | Other
$78k-94k (estimate)
1 Month Ago
V
S
V
S
H
C
W
F
W
P
F
C
U
C
P
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
Molly Maid of Fayetteville & Fort Bragg is Hiring a Team Lead Near Fayetteville, NC
We are looking for 2 Team Leads from within the company. Only our current Partners are invited to apply. The following qualifications are required.
- Meet all expectations in the role of Partner
- Excellent attendance and punctuality
- Follows company policies and procedures
- Positive attitude
- Positive comments from clients and supervisors
- Low permanent cancellation rate
- Consistently and efficiently deliver high-quality service
- Communicate with customers and staff in a professional and courteous manner
- Have an eye for detail. Leave homes looking GREAT!
In addition to the regular cleaning duties, which the HSPs share, team leaders have the following duties and responsibilities:
- All responsibilities of a Partner, AND
- TEAM MANAGEMENT, to include:
- Direct the team and define responsibilities in each house.
- Effectively communicate with a partner(s) when delegating duties.
- Ensure that all members of the team conduct themselves properly at all times and take proper care of customers’ property.
- Report all injuries immediately (not at the end of the day).
- Inspect own work and partner(s) work in customers’ homes and ensure that it completely meets MOLLY MAID quality standards, and meets or exceeds customers’ expectations. Team Lead is ultimately responsible for the quality of the clean.
- CUSTOMER SERVICE, to include:
- Manage customer and employee relations.
- Leave a note for each customer on each visit.
- Ensure the proper and safe handling of customers’ keys and ensure homes are locked and secure upon leaving.
- ROUTE MANAGEMENT, to include:
- Keep route binder neat, organized, and secure and keep its contents confidential.
- Collect and record customer payments, issue receipts, and transport them safely to the office.
- Document all route activity using the proper forms.
- Document and report all problems, suggestions, or customer comments to the office. (hazards, injuries, safety violations, breakage, damage, etc.)
- VEHICLE AND EQUIPMENT MAINTENANCE, to include:
- Properly use and maintain the MOLLY MAID vehicle and all provided cleaning supplies and equipment.
- Report all deficiencies or unusual characteristics of the MOLLY MAID vehicle or equipment.
- Ensure the team has sufficient quantities of approved cleaning supplies.
- TEAM MANAGEMENT, to include:
500 N Reilly Rd, Suite 104
Job Summary
JOB TYPE
Full Time
POST DATE
07/15/2022
EXPIRATION DATE
09/28/2022
Similar Jobs
Popular Articles
Top 10 Things to Avoid Putting on a Job Application
Read Article
How to Describe Your Education in a Resume
Read Article
How to Write a Memorable Cover Letter in 5 Ways
Read Article
4 Personal Finance Tips to Make During Job Transition
Read Article
4 Best Camera Setups for Interview
Read Article
Keeping a Job Search Journal: 9 Types of Journaling You Can Do
Read Article
