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Customer Service Team Member

Greenville, NC | Part Time
7 Days Ago

Job Description

Are you interested in: Unlimited earning potential from commissions? Additional bonus payments based on your team’s success? An exciting career with above industry-average income and growth opportunities? ModWash is one of the fastest growing car wash companies in the country and we are quickly becoming a leader in the industry with over 37 locations across nine states.  ModWash is a national brand with an unrivaled growth plan, and we are searching for individuals with exceptional talent and a heart for customer service. The continued success of ModWash is guided by our four ModKeys: Image, Experience, Efficiency and Safety. At ModWash we believe each act of kindness, even the smallest positive action will ripple outward to affect others and our communities. That’s what the ModDrop stands for. Let’s make a ripple effect together.    Guest Experience Team Members are responsible for the daily operations at a ModWash location. You’ll work as a team to ensure each guest has an outstanding experience while driving membership sales to help grow the ModWash brand.   What you’ll do: Deliver mind blowing customer service. Present and explain each of the ModWash packages and the benefits of unlimited memberships. Safely guide guests through the ModWash tunnel. Actively engage with customers pre/post wash to ensure 100% satisfaction. Ensure facilities are always clean and presentable.  What you’ll need: Ability to work a flexible schedule including nights and weekends. A sense of urgency. Willingness to work outdoors in a variety of weather conditions. A passion for serving others. Ability to work on your feet for an entire shift in a fast-paced environment. Ability to lift or move 25 pounds.  Who you are: Confident: I project a professional image and positive energy. I take ownership of the cleanliness of the property. I am passionately focused on self-improvement learning where it will be noticed at ModWash. I represent the ModBrand with pride. Guest Obsessed: I make guests comfortable by smiling, making eye contact, and offering amenities. I deliver mind blowing customer service by using my imagination. I have a Servant’s Heart and create great memories for our valued guests. I show that I care by expressing my intentions. Safety Driven: I am committed to following processes to ensure the safety of our guests, my teammates and myself. I take action if I see unsafe conditions or behavior. I avoid distractions and strive for excellence in my workmanship. I am protective of company resources and materials. Efficient: I recognize my customers time is a luxury. I have a massive sense of urgency. I provide accurate and timely information. I am mentally present and focused. I am organized and prepared.   ModWash provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.  Job Types: Part-time

Career Path for Customer Service Team Member

The following is the career advancement route for Customer Service Team Member positions, which can be used as a reference in future career path planning. As a Customer Service Team Member, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Team Member. You can explore the career advancement for a Customer Service Team Member below and select your interested title to get hiring information.

How to Become a Customer Service Team Member

If you are interested in becoming a Customer Service Team Member, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Team Member for your reference.

Step 1 Understand the job description and responsibilities of a Customer Service Team Member

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Step 2 Knowing the best tips for becoming a Customer Service Team Member can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Team Member jobs
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Step 3 View the best colleges and universities for Customer Service Team Member

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